Bubbakoo's Burritos — Restaurant in Town of New Paltz

Ambiance (★★★★★)

Bubakoo's Burritos offers a casual and vibrant atmosphere that is perfect for a quick, satisfying meal. The restaurant's interior is clean, spacious, and adorned with colorful décor, creating a welcoming and relaxed environment. While the focus here is on the food, the comfortable seating and friendly staff make for a pleasant dining experience.

Service (★★★★★)

The service at Bubakoo's Burritos is nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and attentive staff who were eager to assist in crafting the perfect burrito. Their knowledge of the menu, willingness to customize orders, and speedy service impressed me greatly.

Food (★★★★★)

Now, onto the star of the show - the food. Bubakoo's Burritos offers a tantalizing array of options to satisfy all palates, from carnivores to vegetarians and vegans. Here are some highlights:

Burritos: The heart and soul of Bubakoo's, these burritos are generously stuffed with fresh ingredients and a choice of protein, including steak, chicken, and shrimp.

Tacos: The tacos are equally impressive. The perfectly seasoned ground beef and the tender pulled pork were both sensational.

Quesadillas: The quesadillas are cheesy perfection, served piping hot and filled with a choice of fillings.

Bowls: For those seeking a lighter option, the bowls are a nutritious and tasty choice.

Ingredients and Quality (★★★★★)

What truly sets Bubakoo's Burritos apart is the quality of their ingredients. They use fresh, locally sourced produce whenever possible, and you can taste the difference in every bite. The meats are tender, the vegetables crisp, and the sauces are crafted with care. It's evident that they take pride in providing their customers with top-notch fare.

Value for Money (★★★★☆)

Considering the generous portions and high-quality ingredients, the prices at Bubakoo's Burritos are reasonable. You get excellent value for your money, especially when you consider the taste and...

Horrible Customer Service and Inconsistent Experience!

I had an extremely disappointing experience at Bubbakoo's Burritos in New Paltz yesterday June 25th. The employees working on that day had no clue about their own promotions or how to properly serve customers. I'm baffled as to how they even got hired!

June 18th Experience: I saw an ad for a Taco Tuesday special on their website, though the price wasn't listed. I visited the location, inquired about the special, and was told I would get three tacos at a discounted price. I ordered one of each protein taco, and everything came to $5.67. The staff around 6pm on June 18th were incredibly helpful and accommodating. The tacos were filled with meat, and I was very satisfied with my meal. Shout out to everyone who worked that evening!

June 25th Experience: The experience on June 25th was the complete opposite. The staff had no idea about the Taco Tuesday special and tried to charge me extra for everything. They refused to let me mix and match my tacos, despite me doing that the week before. Additionally, they used meat from the fridge, which was then briefly heated on the stove. When I asked if this incurred an extra charge, they said no. However, at the register, I was told they didn't have a Taco Tuesday special, and I ended up paying $13.49 for far less food with barely any meat on the tacos.

Supposedly since 2008, Bubbakoo's Burritos has been bringing great food and positive vibes to neighborhoods. Their Mexican-inspired food and customer service are supposed to make you want to come back for more. However, this location in New Paltz seriously lacks consistency in both food quality and customer service. I will be filing a formal complaint because this is ridiculous! Avoid this place unless you want to risk a frustrating and...

I stopped by Bubbakoos and was very pleasantly surprised! Although the atmosphere isn’t for me (it’s way too bright), the food was great!

I actually have never ordered a burrito before in my life, so I didn’t know what I was doing- but thankfully it was relatively self explanatory and the process was simple.

I got a burritodilla which is a burrito that pretty much gets panini pressed. It was HUGE, and only like $10. Although it was tasty, the amount of rice put into it kind of overwhelmed the whole thing and by the time I got to the end, it was just all rice. I’d recommend asking for light rice if ordering this item.

I also got chips and queso, and there was nothing to complain about that!

My only issue was that I think it was too loud and too fast for me. Again, I didn’t know what I was doing, so that doesn’t help- but when ordering it felt like there was a language barrier (which there may have been), and it made the process confusing and hard for both me and the worker. There was a poster on the wall of how to eat a burrito, and though I’m sure it was satire, I fully thought that there should be something like that but for how to order.

I really...