Dunkin' — Restaurant in Town of Oyster Bay

The worst Dunkin’ Donuts I ever been to I went in because I had a few minutes before I went to do an evaluation at a rehab in the area. I order a medium shaking brown sugar espresso with oat milk the woman goes very snappy it made with oat milk! Ugh I order this all the time and don’t know anyways I ask for 4 sugars she tells me it’s a sweet flavor already ! After my drink order I order chipotle fully loaded hash browns forget about it nothing fully or loaded about them and the hash browns looked like they was just sitting and my food didn’t come with a lid on it I was so disgusted with the whole situation I left the bag of hard hash brown and a squirt of chipotle sauce right in the parking lot and eventually I tossed the coffee too!!! I didn’t go back in because I didn’t want to cause a scene nor deal with them remaking anything for me!!!! I have video of the unloaded hash...

The employees at this location are somewhat nice but very unorganized. There was not one single customer in the store and yet the 3 employees working all happened to forget to make my order. I waited about 10 minutes before saying something. I was late to work because of this. This was not a one time occurrence either. Not only that but the woman making it was on a personal phone call while making it. Finally when I recieved my coffee it was over spilling with coffee and milk and I was forced to grab it and left with sticky hands and clothing. This has happened multiple times here. This location needs better customer service skills and a revamp. I will not...

Went in to place an order for a sandwich and donuts. The man at the cash register seemed uninterested and distracted and lied that they don’t make sandwiches at that time. Family member I was ordering for told me later that breakfast and sandwiches are served all day. He did not even give my receipt or look at me. He noticed I was still standing there and said oh. There was no one other customers for him to not be paying attention. Rude service. Been here before and they are...