Wendy's — Restaurant in Town of Plattsburgh

Just experienced the worst thing that could happen to me for customer service. I pulled to order breakfast this morning and ordered a baconnator meal and they told me to park my car because they were waiting on potatoes so I parked my car. The person behind me pulled up and they said you can wait here we’re waiting on potatoes. Person in drive thru got their order before us and we didn’t get ours yet so I told my husband to go inside and get our order and he came out I checked the food before I left and sure enough of they gave me the wrong sandwich so I went inside and said I didn’t get the right sandwich I don’t mind waiting for the right one. They said oh we def gave you the right one proceeded to claim they made it and gave my husband the correct order. I was so appalled because I’ve never been accused by fast food restaurant of stealing a sandwich. So I spoke to the manager on staff and I also got my refund. Absolutley disgusted with how me and my husband were treated. Do better Wendy’s that was Absolutley unnecessary with your customer service. No need to argue with a customer and accuse of them...

At Wendy's, fresh is what they do, With square patties made just for you! Never frozen, always hot and new, The Dave's Single will see you through.

The Frosty's thick and creamy sweet, A perfect end to make meals complete, Dip your fries right in that treat, A combo that just can't be beat!

Baconator stacked up high with care, Crispy bacon everywhere, For appetites that really dare, This burger's beyond compare.

The salads fresh, the chili warm, Wendy's breaks the fast food norm, Quality ingredients in every form, Through sun or rain or winter storm.

Drive-thru service quick and bright, Getting orders done just right, From breakfast time till late at night, Wendy's always shines its light.

So when you want that burger craving, Where fresh beef flavors are worth saving, Wendy's keeps those taste buds raving, With quality that's worth the...

First, I must say that Wendy’s was and still is my favorite fast food restaurant chain. I have been going to different Wendy’s for many many years. However, this specific Wendy’s struck me as not very welcoming and accommodating. The elderly lady that took our order kept on telling us what she can do and what she can’t, even though we always order the same thing from every Wendy’s restaurant we go. My husband could not get what he wanted and he was forced to order his burger from Five Guys located nearby. I ordered my favorite Caesar Parmesan salad. I must say that the portions here were significantly smaller. The chicken was dry. The salad was probably a day old. We did not have a good experience at this Wendy’s,...