A-1 Kitchen Chinese Restaurant — Restaurant in Town of Potsdam

Food is generally okay. The wait is terrible and they are unbelievably rude. No manners and gets mad at any questions. Delivery takes over an hour for every order placed on several occasions. Extremely short with any conversation. Quality has gone completely down hill with the food and service provided with delivery time and hospitality. Worst Chinese food I've ever ordered. Chicken covered in fat and egg rolls are mediocre at best. It's as though they put half effort in to every order. They continuously hang up on mid orders if they get frustrated and if you try to call back with the same number they will pick up just to hang up not a full second later. Don't even speak English. Each experience is a train wreck to put it lightly. UPDATE:The food finally came a total of 2 hours after order and they brought us the wrong food order and the food they gave us looked like steam vegetables with rice (looks like a cat threw it up) in the wrong size, and we...

We must have caught A-1 on a bad night. Our delivery order was placed over the phone. At the end, I said I would like to pay with card and gave the information. It was repeated back to me so I knew they heard. We were told our food would arrive in about an hour. About an hour and a half later it arrived, but we were told we had to pay in cash because they did not actually ever charge the card we gave them. This scares me because it means there is a piece of paper with my credit card number and expiration on it just in the restaurant. The food itself was poorly packaged - dishes with more than 1 cup of sauce were put into styrofoam containers and wrapped in plastic wrap, which dripped all over the floor as soon as they were opened, resulting in a very messy cleanup. The food itself is pretty standard American-ized Chinese delivery. If you order, probably worth going to the store so you can be sure things are charged and packaged as...

It is our pleasure to find at least one additional location to enjoy a wonderfully consistent quality , quantity and freshness of Authentic Krafted Chinese Food . The staff at this location are all courteous , professional and easy to understand . The facility is obviously a newer building with up to date amenities for all patrons including those who choose to eat in and are pleased to have a very clean , quiet environment to enjoy their FINELY PREPARED FARE BY PEOPLE WHO TRULY CARE ! If you haven't tried this experience yet , please do so at our recommendation which for all who have read my many posts over the recent years know isn't easily given a clear " thumbs up " gesture ! Give them a chance and if you are fair minded individual I don't believe you will be disappointed . Thank you , Jerry and...