Tried Marios Pizza for the first time on 10/8/23. Got 2 slices and a soda. Was a little overpriced (by a little I mean a lot), but I never met a nicer counter staff. Mario and Austin were definitely busy, but kept a smile on their faces and were very kind. We were able to engage in conversation and I was looking forward to returning.
When I returned again on 10/22 I was nothing but disappointed. I got a regular slice and a buffalo slice and an attitude by the female behind the counter. She seemed frustrated that I was ordering - and was one foot out the door (probably since her shift was ending).
These employees were the complete opposite of Mario and Austin and that was disappointing. I am not expecting the over the top service like I got the first time each time, but I am expecting some sort of respect. At least put on a smile and not be frustrated when I come in. If it was my business that person would be fired.
Anyways, I am hoping to return another time as I do love the style of the establishment. Would be nicer if the prices were a little lower, but I really only got frustrated with the prices once my service was so bad the second time.
*Tip for manager: Kindness and respect goes a long way. I get it that food service is hard, but as a repeat customer the service must be consistent even when other employees are not there. I hope the next time I come back I can be greeted by Austin and Mario and not the...
Read moreThis is probably one of the best, most caring, and conscientious restaurants that I have ever had the pleasure of dealing with. They are affiliated with Too Good To Go so they are super conscious of food waste and helping out their community which is how I came to know of this place. I ordered their Surprise Bag. It was full of amazing food. The first visit was 6 slices of specialty pizza and a dozen knots. Every single item was well made and delicious. My second visit was a tough one and not because of this wonderful place but they made sure that I not only walked away happy and satisfied, but amazing well-fed. I was having a terrible time trying to get Uber to do my pick-up, it just wouldn't go through. My friend called them and said would you please just put our order outside and we will have someone get it (as they were at closing time). Instead the staff went above and beyond. They personally delivered my order and not only that but gave me this abundance of food I was incredibly grateful for. They have definitely earned my loyalty. I will forever be a customer here because their skill in the kitchen, their kindness, generosity, and understanding is an example to us all and deserves to...
Read moreWent here for a work luncheon for roughly 20 people. First, they were able to accommodate us on less than 24hrs notice...big thumbs up for that!! We were set up in an overflow dining room for privacy, and although staff were coming in and out frequently it was not too disruptive.
With such a large group,I was able to see lots of different dishes including small pizzas, salads and entrees. Everything looked delicious and was well presented. I ordered sausage parmigiana with a side rigatoni and it was great! I should also mention that everyone's food came out promptly and all about the same time... pretty impressive considering the size of our group and the fact that it was right in the middle of a busy Friday lunch day!
We had our room for 3hrs+ with no pressure to hurry out. Fresh cannolis, cookie and brownies with coffee put the finishing touch on a great experience. Special thanks to John for being so accommodating to us! I will...
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