Cluckman's — Restaurant in Town of Southampton

Cluckman's, the new fast-casual takeout spot, offers a much-needed reprieve in the local restaurant market. Sag Harbor has desperately needed a place like this, something fast, affordable, and inviting. Cluckman's vibrant atmosphere is poised to make it one of the most popular hangout spots for the younger crowd. Its affordable prices and prime location near the old 7-Eleven should attract plenty of foot traffic.

On my first visit, I ordered the classic chicken sandwich and fries. Unfortunately, the chicken sandwich uses a breast instead of a thigh, which typically offers more flavor. The breast was dry and underseasoned, lacking the necessary salt needed. The sandwich was generous with condiments--bacon, Swiss cheese, avocado, lettuce, pickle, and a signature "Sag sauce." However, the condiments seemed to mask the chicken rather than complement it. The chicken was also lukewarm. The hand-cut fries, while appreciated, were clumped together and soggy due to excess oil and were also undersalted. They too were lukewarm and not hot, which was disappointing. A heat lamp or some method to keep the sides hot would greatly improve this. On a positive note, the Sag sauce and garlic aioli were superb, with the Sag sauce being reminiscent of a classic Mac sauce from McDonald's, and the garlic aioli enhanced by fresh herbs.

During my second visit, I tried the double smash burger and sweet potato fries. The burger was juicy but didn't quite meet the traditional "smash" expectations. Smash burgers are usually pressed thin and cooked longer on the griddle to develop a crust. This burger felt more like a thin patty rather than a true smash burger. It tasted good but again lacked sufficient seasoning. The bun, branded with "Sag," added a nice touch of presentation, but it wasn't toasted, which would have provided a better texture and prevented sogginess. The sweet potato fries were better seasoned than the regular fries but still clumped together and were lukewarm. I just want hot fries.

On my final visit, I had the Nashville chicken sandwich along with onion rings. The chicken was similar to the classic sandwich--lukewarm, slightly cold, and dry. While the seasoning was improved, the chicken still didn't deliver the expected Nashville hot chicken flavor, tasting more like Frank's RedHot than the traditional Nashville spices. Traditionally, Nashville hot chicken is dipped in hot oil and then seasoned liberally with a spice mixture. This method not only infuses the chicken with heat but also ensures it remains crispy without introducing moisture that could make it soggy. Unfortunately, this crucial step seemed to be missing. The chicken was tender due to the buttermilk, but the lack of heat and proper seasoning was disappointing. The slaw and pickles provided a nice balance, but the overall flavor profile still needed improvement. The onion rings were light and flavorful but had issues with the coating not sticking well to the onions, leaving some pieces almost bare. Those with a full coating had a satisfying crunch and good flavor.

Overall, I believe Cluckman's has great potential. It has positioned itself perfectly to fill a void in Sag Harbor's dining scene, offering a fast-casual alternative to the high-end tacos and tequila bars that dominate the area. With some adjustments to their recipes, cooking processes, and methods to keep the food hot, Cluckman's could easily become a beloved staple in Sag Harbor. The food needs improvement, particularly in seasoning and maintaining the heat of the sides, but I believe Cluckman's has the...

My boyfriend and I stopped in for the first time last night. He got the smash burger w/ no jalapeños and a Mac n cheese. I couldn't decide which chicken sandwich i wanted so I got both that i was looking at. I had the Nashville hot chicken sandwich for dinner & the sweet spicy Korean for lunch today! Both of my sandwiches were fantastic!! My only recommendation that I would do personally is dip the chicken in those two sauces completely vs. drizzling on them but that's just me. I'm a saucy girl. My boyfriend really enjoyed his burger but the Mac n cheese was sadly not good. He had me try it and the cheese sauce was gritty and odd. Pasta perfectly cooked but recommend changing the sauce because it's just not good. I gave 5 stars because my food was phenomenal and the only critiques I have are minor and can be easily fixed. Great...

Food is over priced and staff is not friendly. Stood at cash register to order and not one person said hi or welcome. They just stood there in silence and ignoring me.

Order was incorrect. I asked for no tomatoes in the salad and was served a salad with diced tomato making up about 1/4 of it. Picking out diced tomato is not fun.

While dinning in (30min), I observed at least 3 people complain about their orders being wrong.

French fries were extremely salty.

2 salads, an order of french fries and 2 waters came out to $60 that included a $5 tip. For what we received, price should have been about $40 without tip. At $60 there are far better restaurants with better quality and service.

My advice is if you want to tip, do so at the end and not at the register. Service is non existent and orders are wrong.

I do not...