Five Guys — Restaurant in Town of Wallkill

First of all, I love Five Guys, I live in Rockland County and normally go to the Nanuet location which I LOVE LOVE LOVE going there. However, in this Middletown location, I’ve been there 3 times this 3rd time is a charm. I was there last Sunday 9/11/22 I ordered a double cheese with bacon and “no bun” in which the cashier asked me if I have a food allergy or “diet preference” I told him that’s how I preferred my burger. Then he ask if there was anything else I need.....and for my husband I told him the same burger “BUT make it normal and with a bun” he repeat after me “yes this one with a bun” mind you we were very hungry this is ours after hiking first meal of the day. I collected my order once it was ready but sad to find out that BOTH are with lettuce wrap. Instead of one, it’s lettuce wrap and one with a bun just a normal burger. I never think of looking at the receipt while we were waiting because we never have any problem ordering food at five guys. My husband wasn’t happy we looked at the receipt and he went back to the cashier, and told the guy that he made a mistake but don’t worry just give him the buns and he will make it work on his own. The cashier looked at my husband as if he had 5heads and say “I don’t think we can do that” so my husband just ordered another burger for our son and went back to the car. As hungry as he was he didn’t even eat the burger, we could have gone next door to Wendy’s but we wanted good burgers with sides of dissatisfaction, and disappointment because the cashier refuses to fix his mistake and told us he can’t give the bun so we can correct his mistake. And small fries are really small, normally at five guys, small fries can easily be good for 2 people but not this location. We paid close to $50 for this and my husband didn't get to eat his favorite burger smfh will not stop by this...

This place is more of sit down and enjoy burger place. They are more like Subway, except for juicy hamburgers. A burger made with the toppings you like. The order taker was friendly, and since I was new to Five Guys, he guided me through the menu. I wish the other fast food places had people as understanding as this guy was. The fries came in bag with a cup, and the fries overflowed the cup, and bag was full of peanut oil cooked fries. The shakes are full of favor. I had the banana and strawberry. I also tasted the orioes and cream. I would recommend either. They have the latest endless drink dispenser. Free salted peanuts. Plenty of seating. A dipenser so you can easily take as many napkins as you need. And two generous ketchup dispensers with large cups so you can easily bring enough ketchup back to the table to go with the big bag of fries. The price was more than a chain fast food burger place. But I was with friends and wanted to relax and enjoy a good burger, shake and fries without waiting in a long line, hunting for a table with a real chair or talking to someone who seemed to always get my...

Five Guys in Middletown, New York, has truly outdone themselves with their recent renovation. Stepping into the restaurant, you're immediately greeted by a fresh, modern ambiance that perfectly complements the classic Five Guys experience. The new design seamlessly blends sleek aesthetics with the familiar comfort of a favorite burger joint, creating an inviting atmosphere for diners of all ages.

Moreover, the clean look of the renovated space reflects Five Guys' commitment to providing a top-notch dining environment. From spotless tables to gleaming countertops, every aspect of the restaurant exudes a sense of cleanliness and attention to detail. It's evident that the staff takes pride in maintaining a hygienic setting, ensuring that customers can enjoy their meals in a pristine and welcoming setting. Overall, the recent renovation at Five Guys in Middletown, New York, has elevated the dining experience to a whole new level, making it a must-visit destination for burger enthusiasts seeking both quality food and an...