One of the single best f** places I have ever ate in my entire life. Normally I consider Subway as just another fast food spot, but I absolutely would not be exaggerating when I say that this Subway has literally changed my life forever. Besides the fact that all of their ingredients were fresh and of exceptional quality, the customer service was superlative. And as luck should have it, I was even helped by the single best employee I have ever had the grace to work with in my professional career, not just for a Subway employee. He was charming and was incredibly helpful and gracious the whole time. I unfortunately did not get a chance to find out his name (as he was incredibly busy, diligently helping all the other customers in the store) but this gentlemen, with his short, choppy brown hair and incredibly charisma, made the experience even more amazing then I could have previously predicted. I wish I could relive my trip to this 5-star Subway for the rest of my life, but instead I will just have to be content with giving them my patronage every day from...
Read moreThis subway has taken a nose dive the past few months in cleanliness and customer service. I have lived about 1/2 a mile east from it for 17 years, work a block away and go here at least once a week.
Tonight they were only accepting cash and the sign stating this didn't exactly jump out at you. So i find out as I'm about to pay. I tell the counter person that I would be right back with cash since I was gonna pay with a debit card... I drive across the street to get cash at circle k... I get back in 7 minutes and they look at me having no clue what I'm talking about... they find my sandwich tossed to the side and charge me. I nicely ask for a cookie for my trouble of running to get cash and I'm given a dirty look and told the manager said no... maybe the manager should either have a better sign warning people or get the system fixed. Good customer service... next time I'll just...
Read moreToday I walked into subway to grab a quick bite to eat after work. I was immediately greeted by the sound of a man heaving vomit out of his throat the instant I walked through the door. This wasn’t just an ordinary puke, no, this guy made sure to empty any remnants of matter in his stomach. The line was long so I waited, I needed this sandwich. After waiting about 20 minutes (the employees were moving at snail’s pace and none of them cleaned the vomit on the floor), a lady walked in with a subway hat on. “Are you the new hire?” They asked. She said yes and immediately covered her mouth from the intense smell of vomit permeating from this subway. Everyone busted out laughing. This was overall an experience that I won’t soon forget, and the sandwich was a 2/5, hence the 4 stars...
Read more