During the day, the bar offers good drinks, food and a good atmosphere.
However, in the evening, the bar service is another story.
The last time I had visited Fassler, the owner of the bar became overly aggressive towards me (at the entrance of the place)
As I literally walked in, the owner had a receipt (in her hand) that read ($24.02) & she immediately accused me of purposely walking on an unpaid tab.
– I did not open any tab once that night (listed on her receipt) & Nobody has proof I opened a tab that night.
& I can only ration, the bartender mistakenly assigned my friends tab… to me.
I previously attempted to pay for my friends drinks with my cash app card …but the bartender alerted me, due to previous issues with this card, we cannot start a tab to pay for these drinks. (which he was right, my cash app card did have issues the previous week)
My friend immediately turnt around & told the bartender, “these are my drinks, put it on my tab, its already open, - (he said his name, the bartender immediately accepted, & served him his drinks)”
I could see the owner was monitoring this bartenders actions while the situation occurred, (but it was too loud to hear) …so I can only guess this is where her “Recognition & confusion” arose.
To continue the story….. I can only ration, my friend's tab must have went unpaid that night,
….& therefore, the male bartender shifted the blame to me for running on the tab……Instead of saying, he assigned that tab to my friend & i forgot to charge his tab …or he did not pay….etc….
Back to the night of my situation…..
Feeling threatened by her and the security, due to their aggressive nature… I immediately paid the $24 tab (mistakenly assigned to me) …and then ...surprisingly… I was informed by the owner ….that I was permanently banned.
I immediately asked the owner, ….why would I be banned?
& she accused me of opening tabs in the week prior & not paying them
However, (& thankfully) one of her other bartenders immediately acknowledged the previous errors (with my cash app card randomly declining at $38 dollars worth of tabs..) He confirmed to her, those tabs were all paid for and up-to-date.
I also had receipts on my Cash App (app) to verify payments for these past tabs
Despite this, I was immediately threatened by security and aggressively escorted out, causing me bad anxiety.
The aggression by the owner, the threat by security & all the screaming in front of my close friends was unprofessional & beyond excessive.
Three weeks prior, I HELD back a Fassler Hall security guard from beating up a (kicked out) patron (in the line) (who i didn't know)
I got in the way of security & the patron …since the security slammed the patron onto a white corvette parked out front of Fassler…. without the patron once throwing a punch.
& this was In front of many people in line.
….now, that patron was very intoxicated & i have love for that individual security guard
but that response with excessive force has become the new normal for most of the staff
Excessive force never happens at Tulsan. or any near by bar.
This review is important because it's a microcosm of the “new fassler.”
This situation occurred around a month ago & I finally have time to fully detail both sides of the situation, so this feedback can be viewed with complete fairness.
I don't want remittance I want just fair treatment across the board for all people. Fassler is important to our community & even as a privately owned business, fairness a core tenant of the...
Read more100% LEGIT! Some of the best food in Tulsa that I have tried. I love eating out and reviews (as you can see) and this is probably a close top 3 restaurant.
Everything was amazing. PRETZEL 🥨 was a tad crunchy on outside and super soft and warm on inside with a ridiculously good house made mustard sause. Cheese sause was great too but I was here for the German and mustard.
House made PORK RINDS, fresh out of oven, salt and peppered and a French onion dip was out of this world. I'm a low carb kind of guy and I didn't know how good this was fresh.
My love got the CHICKEN SCHNITZEL and this was so delicious I could eat it every day. Light yet filling and spicy mayo to top it off. The leafy crunch was great and refreshing while the spicy mayo added a depth that I kept wanting more. Not too spicy but not hidden either.
I went with the JALAPEÑO CHEDDAR BRAT and added Kraut and wow. Hat off! Bowing down! Standing applause! 100% best Brat I have ever eaten, best house made Kraut I've had.
Atmosphere, A+! I saw casual dress like myself and several groups of colleagues dressed in work and fashionable walking and talking. They offer live entertainment and gave a stage. I'm coming back Oct 2nd to watch the guy called "The Liar" so very excited for That. They do have a few NA Beers for individuals like myself who no longer drink alcohol but love cold beer.
I will never be the same with Kraut from Walmart lol not even in the same world, I hope you sell it by the pint. I would add all house made sauces and sides by the...
Read moreI have never been to Fassler Hall but have wanted to go there for years. I was scared to go because I did not know the system for ordering and finding a seat. All of my fears came true when I went there tonight.
The information on the internet said they closed at 12:00. I arrived at 11:15. As I approached the door, it said they closed at 2:00. So, whichever it was, I was plenty early, I thought.
I entered hesitantly since I have never been there, but I found the place to order without much trouble. The girl behind the bar came over and sternly told me, “Last call is in 15 minutes.” As soon as you hear that you know that you are not wanted there, you better hurry up, and she doesn’t have patience for first timers.
There were some menus there, but it was too dark and the type too small to read. I already had a general idea of what I wanted, so it should have been easy enough to order. However, the girl behind my bar did not want me there and had no patience for a first timer trying to place my first order. I finally got an order placed with little to no help from her.
The food was fine but the service was terrible. Of course, when I walked out there was no “thank you” or “have a good night” or anything else, not that I was expecting it because it was clear I wasn’t wanted there to begin with.
I doubt I will...
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