Five Guys — Restaurant in Tulsa

The last re: first time I had 5 guys was in an airport. I had a large fry and a bacon cheese burger "all the way." Getting a burger all the way mean getting a burger with mayonnaise, lettuce, dill pickles, tomatoes, ketchup, mustard, grilled onions, grilled mushrooms. The burger was average and honestly, the mushrooms were entirely forgettable on this burger. The fries, too, were average. They are advertised as bring cajun fries, but they really could have done with more seasoning. The staff were friendly and the restaurant was clean. Now, the reason it is 3 stars is because they buried the burger in the bag with fries requiring me to dig it out and tear the wrapping and the bun. Everybody, myself include, like bottom-bag fries, but if you want to include fries like that intentionally, do it before you add the burger. If this place were closer, I would give them another shot, but as it stands now, I...

Dasher Review: Wait Time: Almost always at least a 5 minute wait for an order pickup (it can be and often is, longer than 5 minutes) Staff is ALWAYS courteous and helpful They do not have a dedicated location to "grab and go" for ToGo/DoorDash/GrubHub/Uber Eats orders. When you arrive, you should approach the pickup counter and let them know your Order Name/Information (they will then advise you how much longer it will be before order is ready - I've only arrived 1 time with the order already ready to go and it was a reassign from another Dasher who had lost patience with the wait time). UNTIL VERY RECENTLY - they did not seal the bags and just handed you a wide open bag to deliver to your customer - I am quite sure that this caused loads of fry poaching and customer complaints... On 09/08/2023 I picked up my first order with a sealed bag from...

The kid helping today was amazing! Keep up the good work. My issue is with management. Order was $30, first tapped my card and it wanted to approve for only $21 so I said no, canceled it, checked my account and everything was fine, tapped again and it wanted to only approve for $26, so I tap no and went back into my account to see what was wrong (if on my end) I see both charges on my card equaling $47 but I still owed the restaurant the entire amount. Manager got called out and he wouldnt listen to the issue, kept ignoring what I was trying to explain and show him. He kept looking up old transactions and mumbling "nothing i can do". Ive been a GM and in restaurant management for 20 years and have never treated a customer that way. So store got 47 dollars from me and we walked out empty handed. Im not surprised the place was empty at 6 pm with...