Strange Brew Coffeehouse Bama — Restaurant in Tuscaloosa

I tried this place opening weekend and greatly enjoyed my latte. There were other drinks on the menu that I wanted to try, so I came back the next weekend. I ordered the albino rhino, which is labeled as a cold brew made with their blueberry coffee and the flavors of their albino squirrel drink (white chocolate and hazelnut). When I asked about milk, I was told that it would not come with added dairy, and I could ask for some. I declined and waited for my drink to be made. Very quickly after I ordered my drink was announced, which was surprising as to how busy they were. The drink I was handed basically looked like an iced latte, and when I asked if this was correct I was told by a different person that all their specialty drinks come with milk unless told otherwise. I was taken back by this, as I was expecting a cold brew-like drink. They were nice enough to remake it, and I asked for just an albino squirrel latte instead because I had lost my desire to try the albino rhino. While I was happy they remade my drink, this latte is maybe half as good as the one last week. The idea of this place is great and they have a lot of great drink options, but I might recommend waiting a few weeks to visit until they have worked out all their quirks. Right now the wait is very long, many drinks were made incorrectly, and not all the workers are fully trained on the products. I also think if they would put customer names on their drinks like other coffee shops and not their drink names, order pick up would be a...

Food was good, coffee was good, cashier was alright. First off I ordered food and they forgot about it and when I realized and said something they microwaved it for me, so I waited a while thinking I was getting a fresh baked item and it was just microwaved lol it was good but I was kind of like oh... Okay... It was advertised as a "salami" adorabowl but it only had one piece of salami Second, they called out our drink during a super busy time and we didn't hear it. They didn't call it out again or say anything so we were just sitting for a while waiting. They had it our several drinks down next to ours for people to grab so it wasn't that they didn't see the drink, and we weren't sure it was ours and we're waiting on the food. They just didn't seem very...

The drinks and interaction with the baristas was a positive experience, but the bathroom was an absolute health hazard and appeared as if it had not been cleaned in many days. There was a sign by the sink that says “Employees must wash hands” but the soap dispenser is broken and no soap is available. If the employees can’t properly wash their hands after being in a disgusting bathroom, do you want them preparing your food and drinks?! As a food business owner myself, I know this would never pass a health inspection and besides that, that level of filth should never pass management/owner inspection! Please do better for...