Soul Food Factory
Soul Food Factory things to do, attractions, restaurants, events info and trip planning
Plan your stay
Posts
Now that we are in the middle of a pandemic eating at home has become a must. Yesterday and today I decided to try a restaurant outside of my area, since I’ll be eating at home. I have never heard of this restaurant. So basically it was just DoorDash and I close your eyes and pick something new. The menus was very eye catching when you’re hungry you want everything. I love all the choices. I’m a seafood kind of woman . So I order Catfish dinner which came with two side’s and cornbread. They have a collage for your tummy. Upon arrival the meal looked so pleasing to my eyes. Oh lord...Let me tell you as the daughter of southerners I know Soul Food. However folks......My mouth wasn’t ready for the explosions of this fabulous food. Along with the Catfish I ordered mac & cheese and collard greens. You remember that movie “Ratatouille”...Well I had a moment like that. The food was perfectly cooked and seasoned. The Greens “You know that we shortened collards to this term” and Mac & Cheese were so good. If I had not known my grandma was in heaven. I would’ve thought that they had her hidden in their kitchen. The owners of this establishment are two brothers. I’ve spoken to one brother name Mark after eating my meal. I just had to express how much I appreciate a very well cooked and prepared meal. Folks if you haven’t eaten from The Soul Food Factory you’re missing out on some real down home cooking. If you’re looking for a delicious meal that tastes like your grandmother or mama made it. You will surely find it here. Order yourself a few plates for dinner. I assure you that you won’t be disappointed. Sorry I forgotten to take a picture. I will do so next time. Enjoy your meal. Here’s the photos that I promised y’all. Now y’all gone on and eat. Some of this here Southern delight.
Essie Alexander-KeenanEssie Alexander-Keenan
00
If I could give this place a 0 I would. When I first walked in I wasn’t greeted. The restaurant was like a ghost town inside and I see why. This food is DISGUSTING! I ordered the fried catfish lunch dinner which comes with two sides. I got the collard greens w/ cabbage mixed along with macaroni and cheese. I also purchased an uptown as my drink which is lemonade and iced tea mixed. First thing that caught my eye was their prices inside on the menu are at least $4 cheaper than online which is ridiculous because we are ordering from THEIR WEBSITE! I received my food and the temperature of the food was good. I then checked my bag because I assumed I would receive a complimentary piece of cornbread due to the fact that it was not available for purchase online. There was no cornbread inside. I then saw on the menu that it would be $1.99 to purchase. I requested a piece, the gentleman rang me up and as I proceed to pay via Apple Pay he then tells me that there’s a $10 minimum to use a card which was nowhere listed in the restaurant. I showed him that it was not available for purchase online and he allowed me to use my card. Fast forward I look at my food and the portion size for $20 was a joke! The tray was literally the size of my hand. As per their menu I was to receive 2 pieces of catfish with my lunch sized portion. I received ONE cut up piece of catfish along with a scoop of macaroni and cheese and a scoop of vegetables. The catfish was soaked in grease. Once I ate a piece of it, it made me feel instantly nauseous. The collard greens and cabbage mix was decent even though it tasted like canned vegetables that they decided to add seasonings too. The cornbread was decent but dry. The macaroni and cheese was literally disgusting. I have never in my life had macaroni and cheese that I could not even bare to swallow until today. Absolutely HORRIBLE. The smell was horrible, it’s like they used cheap cheese and cheap ingredients all around. The last thing that I had to look forward to was my drink because in my mind how can you not correctly make an uptown right? Boy was I wrong. Even this was terrible. It had and aftertaste that literally tasted like maple syrup! I was so excited for this food today. I left my office to go pick it up and thought I was going to have a good lunch break. I said this to say my lunch break was ruined! I literally feel nauseous still as I write this. Anyone who has ever had real authentic soul food would know that this is not it!
Shaina JohnsonShaina Johnson
00
First sign I should have turned around was the terrible customer service uninviting almost seemed to be bothered my family and I wanted to eat there never greeted us and talked very rough and irritated sounding. Next was the tables not being cleaned properly from the party before us and food on and under the table, dusty fans blowing over our foods. Atmosphere was old looking very in need of an update. Food was absolutely down right terrible ox tails bone dry no sauce, dry recooked or rewarmed days old turkey wings very tough, pork chops refried and dry, bland dry greens and string beans tasted like they were canned, definitely canned yams yuck, Mac n cheese was dry bland and the kind you would get from a Karen. Not to mention we found hair in two different orders,totally messed up our order bringing out the wrong orders some of my party got their food a whole hour n half before others. When confronted about the quality of food, hair and long wait time the the older bald guy who was nasty from the start try to crack slick and almost had me beat him down in the restaurant in front of my kids when he fake tried to be tough. I’m the type that don’t write reviews I just won’t patronize your establishment anymore but I won’t others to know and for them to feel it in there pockets of the horrible time at there restaurant I encountered. Everything was really nasty or old tasting of the food we could eat or didn’t send back. And we ordered the whole menu not one thing was good maybe the Can Sprite was the best thing they had not even tap Sprite but that’s about right something that’s not from them was the best. DON’T EAT HERE RUN. TERRIBLE FOOD AND CUSTOMER SERVICE. UNCLEAN. NEXT I WILL BE CONTACTING THE HEALTH DEPARTMENT
J BlueJ Blue
00
If you find yourself in Union with a grumbling tummy, you need to go here! You can't go wrong with this authentic soul food spot. The food is made fresh on the spot so it may take a little longer to get, but it's worth the wait. Anyone who says different doesn't know what good food is. I had fried chicken, collard greens, and mac and cheese with lemonade. For $25 I left with a full happy belly. The food tastes amazing! That was the BEST collard greens I've ever had. The fried chicken was crispy, tender, and exploding with flavor. It looks like a little hole in the wall from the outside, but don't let the cover fool you. What's inside will make you want to come back for more. Thanks to the staff for being so hospitable!
Mike SecorMike Secor
00
This was a random stop for us and my fam. I loved the fish reminded me of my gmas and that hot sauce with ketchup was .perfect. I cleared my plate. I did run into some bones in my fish, but I eat fish often it happens some times but don't regret eating here I really wanted ox tail but had to save room for dinner. Enjoy!
That GuyyThat Guyy
00
Everything was good I really enjoyed it
Erica MichelleErica Michelle
00
Nearby Attractions Of Soul Food Factory
Stop & Shop
West Branch Commons
Lotus Bo Pha Nails and Spa Salon
Discus Madness Inc. Showroom open to the public.
Home Wines & Liquors
Inspirations - Union
EXCLUSIVE STYLES II UNISEX SALON
Oasis Orthopedic and Spine - Union
X-Fit Boxing
Kristin Morin Photography

Stop & Shop
4.2
(876)Click for details

West Branch Commons
4.3
(443)Click for details

Lotus Bo Pha Nails and Spa Salon
4.8
(214)Click for details

Discus Madness Inc. Showroom open to the public.
4.8
(221)Click for details
Nearby Restaurants Of Soul Food Factory
Sabor de mi Tierra
El Chingon Tex-Mex Restaurante & Bar
Van Gogh's Ear Cafe
Lagar Restaurant
Glendale Pizzeria
Cioffi's Restaurant-Bar-Pizzeria
Bonchon Union
Flamin Feathers
Burnet BBQ II
Morris Thai Cuisine

Sabor de mi Tierra
4.9
(1.6K)Click for details

El Chingon Tex-Mex Restaurante & Bar
4.0
(800)$$
Click for details

Van Gogh's Ear Cafe
4.5
(635)Click for details

Lagar Restaurant
4.3
(620)$$
Click for details
Basic Info
Address
1967 Morris Ave, Union, NJ 07083
Map
Website
storedirect.grabulldirect.com
Visit
Reviews
Overview
4.1
(582 reviews)
Ratings & Description
Description
Fine-dining restaurant serving breakfast & upmarket soul food in a sleek, stylish space.
attractions: Stop & Shop, West Branch Commons, Lotus Bo Pha Nails and Spa Salon, Discus Madness Inc. Showroom open to the public., Home Wines & Liquors, Inspirations - Union, EXCLUSIVE STYLES II UNISEX SALON, Oasis Orthopedic and Spine - Union, X-Fit Boxing, Kristin Morin Photography, restaurants: Sabor de mi Tierra, El Chingon Tex-Mex Restaurante & Bar, Van Gogh's Ear Cafe, Lagar Restaurant, Glendale Pizzeria, Cioffi's Restaurant-Bar-Pizzeria, Bonchon Union, Flamin Feathers, Burnet BBQ II, Morris Thai Cuisine

- Please manually select your location for better experience