El Chingon Tex-Mex Restaurante & Bar — Restaurant in Union

Recently, friends and I went here for dinner. A total of three of us. The food is pretty good I have to say. The Churrasco tacos and the tacos Al Pastor where especially delicious. This visit was not what I expected however. One of my friends was brought tacos for his dinner by mistake. The server quickly had someone bring correct dish. As the server removed the wrong dish- I politely asked what they were going to do with the tacos? Where they are going to give it to someone else or throw it away? He said throw it away. So I looked at him and asked, why wouldn’t you just leave it here instead of throwing it away? He said then I would have to charge you. I shook my head at him and said you know that makes no sense right? That was fine....whatever. The bill came and they automatically added gratuity. I spoke with the server, I believe his name was Jose and he said after a certain dollar amount, I believe $80 gratuity is automatically added. I do not see this anywhere on their menu. Just rubbed me the wrong way. So I said to the server, do you know want to know something? You would’ve gotten a lot more money from me had it not been automatically included and disclosed up front. I’ll have to think about whether or not I want to support this establishment again. Shame. I prefer to support local businesses.

Update: 3/22. Went back to the restaurant. Same number of people, 3. Bill came out to just over $80. Same server. The food was delicious, the server was great. I’m sorry, the automatic gratuity policy needs to be disclosed on the menus. This can be seen as discriminatory by some. Standard practice is party of six or more. I used to be a server so I understand the need to earn a tip. It has to be disclosed. I objected and asked the server to remove the tip. I told him I was going to leave him 20% because I wanted to not because I was being forced to. In fact my tip was higher than what was automatically added to the bill. It’s the principle. To the owner of this establishment, while I appreciate your response from my earlier review-however; it is the standard response you give to everyone in your reviews. I included pictures of the menu in my previous review so that you could see that you have not disclosed your tipping policy.

I have also included pictures of this evening’s check. With the automatic tip and after having the...

This is gonna be a brutal review. I call them how I see them. Went here with friends from work. To celebrate two birthdays. From the start the service was bad. They had us wait 20 minutes to sit. When there was plenty of tables available. We were seated. It was till 15 minutes later. They brought out the menus. They had one host. 2 waiters and a bus boy. The waiter came by took our drink orders. One Bar Tender. The drinks came out slowly. My water. The only drink that didn't need to be prepared. Got to me 20 minutes after I ordered it. All he had to do was bring from the fridge. I watched him do it. We never got any chips or salsa or offered any.

He finally came around to get food orders. We started with appetizers. Never brought out enough plates of utensils. The service was horrible. It was Really!!! Really!!! Really!!!! Bad.

The food came out. Everything was bland and didn't taste well. I actually went home and did a covid exam. Test negative. The food is that bad. I don't know how people eat there. They don't offer coffee either. The food Really!!!! Really!!! Really!!! Sucks!!!

The atmosphere The place is run down. They can use a visit from the he alth inspector. No soap in the bathroom. Place is dirty looking. Table was sticky. With the group I was with. I would have fun at a bus stop. With a case of Corona and a Bottle of Tequila. I didn't drink any alcohol. So I cant tell you how good they were. I know they were expensive. The music was loud. Loud enough that you cant hear the person accross from you. I give it a 3 in this category. Because they had one guy at the bar. That could sing his ass off. They need to hire that guy or pay for his tab.

So below I am attaching pictures. As you will see. We spent over a $1000. They never offered us desert after we ate. Had the never to charge us 20 percent gratuity. Charged the credit card fee. That is not posted any where on the dirty menu. The drink menu has no prices. So beware of that. The waiter was pushing meals to build up his ticket and tip. It was so obvious.For this crap experience. Stay away tell your friends. It's not worth it. Much better places in the area. As I write this review. Of the places I have been. This is the worse or all....

I am seeing past reviews from customers with the same experience as mine, most of which are the same race as me (black). I would hope this is not a race issue, but it could seem like it. I would like to say, as a server myself who has worked in MANY different establishments, this has been the absolute worst experience I have ever dealt with. The drinks were okay, which is the only thing I can vouch for. My friend and I stopped by to enjoy some dinner, and we got Salmon & Camarones Barrachos. They were bland, vegetables were soggy, and the camarones looked interesting to say the least. We asked the manager if he could take it off the bill for us and if we would be able to choose something else instead, and we were met with the most distasteful attitude from the manager. He refused to give us his name, as when my friend asked for it, he had the nerve to say “I’ll deal with you in a second.” Are you kidding me? He asked us many questions to specify what we didn’t like, and told me that I “needed to have special tastebuds for the salmon”. I eat salmon EVERYWHERE and cook it all of the time, so I would hope I have the tastebuds for salmon! He was rude, asked us what we wanted him to do, and told us we can box it up, but he won’t accommodate us. I could not believe it! He went back and forth with us and had the worst attitude while also glaring at us the entire time. To make it worse, there was also a fly that landed on my food as well! (Picture attached). I can understand slight frustration, but at the end of the day, even I know that the customer is always right. They could have even offered a different entree for us, but did not. Insane! I usually don’t leave reviews but this was horrible. I did get the manager’s first name from the bartender. His name is Pedro. No hate to the bartenders, they seemed to be apologetic for their managers actions. Definitely a...