Burger King — Restaurant in Valdosta

I arrived at BK in Valdosta, GA on St. Augustine Rd. around 9:40pm on 09/29/19 after driving three hours from FL. I sat in the drive thru for about five minutes waiting for someone to take my order. I made it known several times that I was ready to place my order, but still got no response. As I sat and waited, there were other cars pulling in behind me to order. There was a male that brought food to a customer in their car and noticed all of the cars waiting in the drive thru. I thought maybe they were closed already since I wasn't being acknowledged so I drove around to check the closing times. Just as I thought, they closed at 11pm in the drive thru. I pulled back around to attempt to order again. I still received no response when I stated I was ready to order. I waited another five minutes or so then pulled up to the window to speak with someone directly since I wasn't getting anywhere at the speaker. I sat there for a few minutes all while seeing two workers in the back. There was a younger male and an older female. The female (who was the manager and was wearing the headset that was on because I could hear them talking) actually came around to the front. However, she didn't come around to talk to me. She looked me dead in my eyes, turned and grabbed the drawer from the cash register, and returned to the back again. At this point I was furious! I have never witnessed anything like this in my life! The look on her face was the look of how much she hated her life and just showed how sad of a person she was. I've never seen somebody so miserable working as a manager with such poor customer service and no desire to actually do her job. I began to pull away as I noticed the male coming outside. I quickly turned around and headed towards him. This guy actually started to run away from me towards the back of the restaurant as if he was trying to go back inside. I did catch him before he did so though. I asked if they were open and as he scratched his head and smiled he said, "Uh, I don't think so." I told him if they're not open then they need to change their times on the windows because it shows that they're open. He then proceeded to say, "If you want you can pull back around and I'll take your order." I told him no because to be honest, at this point I can't trust someone who is bold face lying to me and being rude by ignoring the customers, to make my food. I told him I knew I was being ignored and that I no longer wanted food from there and left. I was so angry I couldn't see straight. Never will I go back to another BK in my life! These two deserve to be fired! Not only are they ignoring customers, being rude, and are just beyond pitiful, but they are losing customers and most importantly money for BK!!! Two people as disrespectful as they were to paying customers and to the business who employs them should no longer have a...

This place is garbage! Literally about a year ago my boyfriend came through…they used to close at midnight, he came about 10 min before midnight. He ordered the food…paid for it….they told him to pull around and they would bring it out….they CLOSED THE RESTAURANT ON HIM!! Just shut off the lights…took his money and never gave him food….it has been a while since we returned…we assumed those people no longer worked there anymore, no need to hold a grudge…they’re opened 24hrs now. So it’s 5am…I just dropped my friend off at the airport and wanted some breakfast. I’m tired, I haven’t been to sleep yet, and I was hungry. So I go get my boyfriend a croissant and me a chicken biscuit…they tell me, it’ll be about 7 min on the chicken biscuit and I say, that’s fine…that is all I’ll eat on the menu, I don’t do pork…eggs aren’t my fav thing…I love chicken biscuits, so I’ll wait..no prob. I pay…pull around and after 10 min I get my food. I get home, and I have a freaking biscuit with the most paper thin, burnt piece of sausage, and that is literally it. So I get pulled around to wait for the chicken and I get sausage? No cheese, bacon, egg, just a paper thin piece of sausage…what did I pull around for them to coook? There were NO OTHER CARS…so it COULD NOT HAVE BEEN AN ACCIDENTAL GRAB!!! There was no one else there…no other food they were cooking but my order. It feel as if it was intentionally done. Maybe to be rude to me bc I came through and disturbed them, or I made them drop chicken in the grease that took 7 min. I’m not sure, but that mistake was one that no single human could have possibly made. It was 100% intentional…sooooo...I spent 20 min at Burger King for NO REASON, WAISTED MY TIME AND MONEY for literally absolutely no reason. Garbage food establishment, garbage people, garbage attitudes...

They werent busy and we were the ONLY people in line yet we were told to drive to the front of the building and wait for our order. EVERYTHING, all 4 breakfast value meals were crammed into ONE MEDIUM sized brown bag which we can see as they were approaching us was LITERALLY SOAKED IN GREASE FROM THE HALFWAY POINT AND THE ENTIRE BOTTOM!!! Nobody wanted to hold the bag or sit it in their lap! Everyone said NOT IT!! We had a 3hr drive to Columbus ahead of us and usually with a carfull of people like this ordering a bunch of value meals, french toast sticks, separate sandwiches, drinks, the meals are bagged seperately! Sooooo, being as though we werent in the drive thru anymore, we had the INCONVENIENCE of someone who was already holding a birthday cake and crammed in the back have to get out and get more CLEAN bags so i can seperate the food for our riders. No exagerration, EACH AND EVERY SINGLE WRAPPER FOR THE SAUSAGE EGG AND CHEESE CROISSANT SANDWICHES WERE SUBMERSSED IN OIL!! IT WAS GROSS...LIKE WHY? NOTHING ABOUT THIS MENU OPTION IS FRIED! Is it from nasty gloves handling the food prep? Only thing i can think of. Then, the reveal...the sandwiches looked like someone stepped on them they were all so flat! Not like croissants AT ALL! AND THE TATERS? INEDIBLE!! SO GROSS!! TASTE LIKE OILY SOAP!! THE BOXES THEY WERE IN CHANGED COLOR THEYRE SO OILY. Like the grease aint been changed in months. I dont know and croissants old and expired. Only thing that tasted right was the orange juice and the syrup and i spent...