Firehouse Subs Mill Plain Crossing — Restaurant in Vancouver

Sometimes you get exceptional sandwiches and some times your sandwich is warm and cold in the middle.

In response to the reply. I tried your link and it sends me in a circle. So here are some details for you.

Most times we eat at this location the tables are dirty.

I ordered a sandwich one visit and the outside meaning the bread was warm but the middle, the meat was cold. On another occasion I ordered a meat ball sub. I added lettuce and tomatoes to the sub. The employee making my sub put the lettuce on my sub and cooked it. Pretty gross. I had wilted lettuce on my sub. Another time I went in I ordered the sub with pastrami and it was hot all the way thru.

Point is there is no consistency. My family likes coming here. But for the price, the food needs to be good.

Service is subpar. No one really greats you, except sometimes the employees making sandwiches. When you enter to order the cashiers just stands there looking at you. Not very friendly.

Also. My kids play soccer at Harmony and most days we are coming in from a soccer game. I see so many other families coming from soccer while I am in your establishment. My question is why doesn't Firehouse Subs return the support from the community. Wendy's, Chick-fil-a, Sonic, MOD and Menchie's have all come out and given the kids coupons for a free sandwich or ice cream etc. If Firehouse give out small sub coupons to the kids it would draw so much business your way and the community would appreciate the little tokens...

Made an online order for two of us. We both got a large turkey bacon ranch. They have an option of adding a note, so we asked for an extra pickle spear on both sandwiches. Think about it. When you get a small sub they give you one pickle spear. So is I that much to expect or want an extra when the sandwich is 3 times bigger. We take a bite of pickle with every bite of our sandwich. On the receipt I see our note in huge big letters. It's the first thing that the employees would see when taking the order. The mall location always gives an extra pickle spear. When you spend 30$ on two sandwiches you would think mabye they would pay attention to the note. I drove from pdx to Vancouver to get these sandwiches, I guess I should have checked while in store. I even went up to the counter and said thank you. Is it because they wanted to charge me for the extra pickle? Then why would noone say anything when I made a point to engage with the staff. I know I'm complaining about a pickle. But that makes it breaks it for me. It's my favorite part...

If you don't mind twiddling your thumbs for a good 45 minutes just to get an utterly mediocre sandwich, well, congratulations, you've found your paradise! Prepare to be serenaded by the dulcet tones of your name being called, only to receive a sandwich colder than your ex's heart, even though you specifically bought a hot one. Oh, but fear not, for the highlight of this delightful experience is undeniably their Arctic-like AC and a playlist that'll make you forget about your subpar sub.

Now, if you're in dire need of a refuge from the scorching inferno outside and fancy a jamming session to distract you from your impending starvation, look no further than Firehouse Subs. Just a friendly tip: grab a bite elsewhere beforehand, unless you enjoy the sensation of your stomach growling louder...