Gourmet Garden — Restaurant in Wareham

Let's start with takeout: First time my family bought take out, the food was underwhelming. The food was cold, the spicy food had no spice whatsoever, the sushi... my god... the shrimp tempura was JUST shrimp tempura with rice wrapped around it... no cucumbers no avacado. $12 of regret with that sushi roll...

Now for my mother's birthday aka the DISASTER: The service was beyond TERRIBLE... My aunt's food was cold and lacking spice. She asked for the waitresses to take it back, the manager came over and suggested a pepper sauce to make it spicy. My aunt said she didn't want to eat cold food, adding the sauce wouldn't be the same as cooking a new plate and making it spicy this time. The manager pushed the sauce. She tried the sauce, it did nothing. THEN we finished out foods and asked for to go bags. It took them 40 mins to get us the to go bags. When mind you, we are the only family in the restaurant, other than the couple at a bar and 2 other couples at tables. The waitresses were not attentive at the least. They talked around the cashier area and then slowly took orders from other families while we had to wait for something as simple as to go bags. A 2 second job that took 40 mins.... By the time we got out bags we took out our coupons and cards, and this is where sh t really hit the fan.... The coupon was the wrong coupon, so my aunt, grandmother and mother argue that one of the waitresses should have double checked the coupon before telling us it was fine to use... My aunt paid for a $30 meal and ended up dissatisfied twice by her meal. She would have never bought the meal if she knew she couldn't use her coupon... The manager did nothing. So my mom ended up giving up her birthday coupon to calm everyone down. The waitresses take the coupon (which is meant for my aunts receipt only, we specifically told them this) and prints our receipts out 20 mins later... My aunt looks at her receipt, the coupon was supposed to take off $20 but it only took off $9. Apparently the waitresses split the coupon between our party of 5. My aunt tells them this, the waitresses take back each receipt and reprints 15 mins later. Then we finally pay. One of the waitresses forget to hand back my grandmother's card twice inbetween this exchange. A majority of my family pays cash bc we finished our food an hour ago and we just wanted to leave... The waitresses finally give us back our change and the change is wrong......... They need change for a dollar. My aunt empties her change purse on the table, makes her own change and gives it to my godmother and my family storms out. What could've been a 1hr 30min lunch turned into a 3 hr catastrophe.... 2 of those hours spent trying to pay and leave and no one taking our checks/giving us to go bags/correcting their own mistakes... which lead to more mistakes.

Overall, 1/10 stars tbh... The service was bad. Waitresses are far from attentive... Food is served luke warm or cold. No refunds on food. Food is not as advertised when ordering takeout. Spicy food is not spicy, ever... Unprofessional. Incompetent. Never going back...

Zen's had better service than this new chain...

I gave 1 star bc the food served at the restaurant wasn't bad. It was still cold tho. Crab Rangoon was tasty too.

If you want to order takeout at this place, RECONSIDER... Save yourself the regret.... And If you consider eating out at this place, good...

Went for the first time new years eve around 5 pm. Was greeted and sat . Ordered 3 cokes. Took us a little bit to decide what we wanted to eat. After about 15 minutes from when cokes were dropped off, waitress came back and asks if we were ready. We proceeded to start to order a combo plate and was very rudely told " no combo plates tonight . Only individual items can be ordered" I told the waitress we were never told that and she once again rudely states " no combo plates tonight". I asked for the check for the 3 flat cokes we received ( which I didn't want to pay) I told waitress before you sit customers down for dine in they should be told no combo plates .! Tried to call manager after leaving and was told " he can't take the time to take a phone call now, he is in back packaging ro go orders. Very rude and unprofessional ! Managers are there to make the time foe customers when they are requested. Will never go back nor will I ever recommend gourmet garden of wareham!!!...

Visited there this evening, this was my second time going to this restraunt. When walking in we stood and waited to be seated, while the place was empty. Then once sat hibachi, waited another 20 mins for drinks. After finally getting our drinks, the food wasn’t bad, and the chef was pleasant and we tipped him $5 cash once he was done cooking our food. Our waiter was another story. When we finished our food we waited 20 more mins for our check, when we finally got our check, we used a Groupon deal, and the bill came down to $33 originally being $57, even with his poor service we still tipped him $10. I realized shortly after leaving the restraunt that I forgot my phone. I went back in only to be questioned by the waiter why we “only left $10” and him telling us “$10 is not enough”, instead of engaging in conversation with him, I simply said thank you and have a goodnight. His response was “don’t come back here.” And I never will! Worst service I...