I did not enjoy my experience here at all. I came in with a friend because we were starving but also wanted to have a celebratory drink after a long day. Going to a nearby Mexican restaurant sounded like a great idea.
However once we arrived, there is construction going on in the front area of the restaurant, where you can literally smell the exposed tiles. Luckily they had a spare room in the back for customers which is where we sat. The restaurant has a new policy where they take patron's ID's when they walk in since two tables walked out on their tables without paying a few days prior. We thought that was weird but just went with it.
When we ordered our first drink, the margarita tasted like lemonade so we asked could it be made over with an actual lime and tequila taste, and our waiter, Marvin, said they batch all their drinks and there is no possibility for a bartender to make a drink for us that has not already been batched.
Eventually the manager came over asking us what our issue was, just to say again that nobody is actually making drinks on site, although they apparently have a full service bar. She told us what was in the margarita and it included a bunch of additives other than just lime juice, triple sec, orange juice, and tequila. She kept claiming we wanted a skinny margarita when that could be the furthest from the truth...we just wanted a margarita that actually tasted like one. They then claimed that they are more of a "restaurant" than a "bar" as an excuse as to why no one makes drinks onsite. It was just all rather bizarre because I never seen a Mexican restaurant/bar that doesn't have the capability to make a classic Margarita.
The added interaction with the manager and the lack of kindness presented in a simple question, deteriorated the experience in this restaurant. The fact that we were told over and over again there's nothing that could be done, without offering any alternatives felt like we were being cheated as customers. Let alone, the food isn't really that good. I had a fish taco and my friend had steak, and no sides like beans and rice comes with it, we just had sliced cucumbers added for us. If I could do it over again, I would have never bothered coming here in the first place. It's a complete waste of time and...
Read moreI was unhappy with my drink at Taqueria and Rostisceria Fresca and asked the waitress to take it and I ordered another. The waitress said that she would take (her words) the drink off the bill. During our meal, we saw a small rat run from one the corner of the restaurant, past our feet, and decided it was time to go. When we received our bill, the $16 margarita wasn’t removed. Another waitress came out and said “because we work so hard serving and putting a lot of time in preparing the drink, we have to charge %50 of the drink”. We asked for the manager (which, I am assuming is you) and she said the manager wasn’t available and we would have to email her our concern, even though our server told us that she would take it off the bill. When the waitress asked our server did she say that, her response was “I said I would take it off the table”. So now, she told a lie. I said, I won’t pay for anything I didn’t consume, especially if you said you would take it off the bill. The second server said that she would call the police, not the manager.
We constantly asked for a manager, and there was no available manager. There have also been previous claims on Yelp of this restaurant lying about who the manager is.
This restaurant is disgusting in how they take care of their customers as well as the cleanliness, which was why we decided it was time to go. However, we were treated like WE were the criminals here. I find it hard to believe this is how you all conduct business. We are trying to keep businesses like YOU afloat! this is OUR city and this is how you...
Read moreOn Sep 30th my daughter visited and shared her street corn and I feel in love with it and I visited later on to purchase some corn and was charged $3.40 for an ear of corn on October 1st the next day my husband and I went back to buy more corn and some other items and she charged my husband twice for one item that was almost $5.00 more and he had her to make the adjustment and on the following Thursday October 7th I visited to buy an ear of street corn and the same cashier charged me $4.40 for one ear of corn and I asked her how much is the corn and she said $4.00 and I said I thought it was $3.00 she then said no it is $4.00 dollars she never looked at me she was focused on the the Latino soap opera on the television I then took a look at the menu and it said $3.00 for the corn and I showed it to her and she called an another women from the back and they began to SPEAK IN THEIR LANGUAGE and then she pulled the menu out of the plastic sleeve and crossed out $3.00 and wrote $4.00 beside it and behind her was a picture of the corn and she crossed out the price of $3.00 and wrote $4.00 and I told her that I changed my mind and then I asked her what was the name of the cheese used on the corn and she told me needless to say I made my own street corn and I was VERY pleased and I will NOT VISIT this establishment again and if you decide to go PLEASE CHECK...
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