Sbarro Union Station — Restaurant in Washington

I stopped at Sbarro at Union Station to get something to eat while waiting on a Marc train. I purchased a slice of pizza and a beverage. I already had a beverage from Starbucks as well. After eating my slice of pizza I left my beverages and tray on the table while I went to purchase another slice of pizza. When I turned around, the cashier had taken both drinks and the tray and disposed of the beverages. When I went to pay for the new slice of pizza i requested a complimentary drink since mine got thrown away. The African man that threw my items away told me I would have to pay. He stated that once you get up from your table, the items are thrown away and that I would have to pay for another drink. I pleaded with him, and he refused, so I did not purchase the second slice of pizza and told him that his customer service was less than professional. I plan to dispute the original charge to my card as I Ioss a $4 drink and a $5 drink...

The reason for this review is that I have been getting the breadsticks about four times every single ordeal was rough dealing with the manager the african man I was pointing out which ones breadaticks I wanted he had a horrible attitude which I am quite use too but today he really did the most he told me that I was too picky threw my breadsticks around in the bag I asked him why is he so rude he told me that I was a problem I told him that I am paying for my food it isn't like he is giving me the food for free he then talk so low too me told me I didn't have a man and that I must not have grown up with a father figure in my life I explained too him how could you say such a thing my father is deceased 😢 he still went on a rant this behavior is out of control I have never in my life seen or heard such a disrespectful person...

I was greeted by Carlos who was busy prepping when I walked into the Sbarro. The selection on breakfast menu items was listed. It was a nice healthy selection so I ordered eggs,potatoes and a biscuit.I'm vegetarian. I was asked if i was dining in or taking out.The food well done was placed into an aluminum pan and given to me on a tray as I chose to dine in. The price was a bit costly I added an apple juice and my total was 9.44. If it was not for the great customer service I would have walked out but food is expensive anyway so I had no problem paying. The quality of the food was what I expected and it was a pretty decent breakfast as I was feeling a bit sick before consumption and it helped make...