I recently went in and I usually have a great experience with all staff there BUT this time a young lady named Caroline was the barista and she had a passive aggressive personality like if she doesn’t want to be there or annoyed. The one thing that was very annoying was that the whole time she was preparing our drinks, she was talking out loud about her personal business with her co worker that seemed to be on break standing on the other side of the counter. She didn’t care if people were hearing around her and in my opinion that slows her down. I hope I never have to order...
Read moreA disappointing representation of Starbucks. Two days in a row I had to have my drink remade. I asked why every Starbucks I go to my drink looks consistent. Here it doesn’t even look the same. After the barista yelled at me I aske to speak to the manager and substandard customer service. I am so glad I tried this drink elsewhere or I wouldn’t know how good it could be. Thankfully there are other locations I can cater too. I am happy to tell everyone I know about this unhappy experience not yo mention they are incredibly slow in...
Read moreIf there was a zero star I would rate 0! Just stopped to order two hot chocolates but one was supposed to be peppermint chocolate so I just arrived to the hospital to visit my wife and she noticed her peppermint hot chocolate tasted weird just like regular coffee so su enough it was coffee but charged as if it was chocolate peppermint as you can see in the receipt. I called the store and Britney answered and was clueless she couldn’t even review my order # displayed on...
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