Wendy's — Restaurant in Waynesboro

This review reflects my resent visit to the Waynesboro Wendy's. There have been many other visits where I didn't have any issues, but I am starting to see a decline at not only this Wendy's, but overall at Wendy's in general. I hope this changes and improves. I went through the drive thru the other night and ordered a combo and an order of chili. On my way home I snacked on some fries which ended up being ice cold, and many would agree that cold fries are never good. When I went eat my burger I noticed the same issue as well. The burger was cold and the cheese wasn't melted. Then when I checked the chili I ordered I noticed it was only half full. I worked in food service when I was younger so I understand and know the challenges that occur, but cold food or not fully getting what you paid for is very disappointing. With increasing inflation it is becoming very important that a consumer doesn't feel their money is being wasted. I did call this location after it happened as I felt I just wasted my money. The person I spoke with did offer to remake the food, but when you get home who wants to go back out to get something corrected that should have been done correctly the first time. I just wanted to make them aware more than anything so this doesn't happen again. I was informed that they didn't know how this happened. I hope this improves moving forward. I didn't enjoy writing this review and I wish my experience was different. I do recognize an offer to correct this was made, but moving forward if I come back I will be sure to pull over to check my order before...

I asked really nicely for three barbecue sauces I would have even been willing to pay for the extra one if that's what it would have required but nope I only got two. think you I'll need better training at this location. I don't have time to circle back every time you all get something wrong and wait in line in the drive-thru all over again really makes me not want to come here anymore. Plus you all got rid of the two items I like the most grilled chicken wraps and tropical green tea. these two food items really differentiated you all from other fast food burger chains but now you sell basically the same thing as everyone else burgers fries chicken and chicken sandwiches with a few extras the lemonade you can get in a lot of other places as well and you all don't even have a very good coffee selection like McDonald's does. Somebody at the top needs to start making better...

Will never go here again. Walked into the bathroom to wash my hands and 2 employees were setting in the floor of the bathroom. Hit them when I opened the door to go in. Jumped up, never washed their hands and went back out front. One was working register and the other doing food. Girl working register (says Nina on the receipt) needs to go on home! Totally messed the order up. Had to tell her 3 different times and she was very rude and had a major attitude. Maybe if you go draw a picture. Maybe she will be able to get it right then. When we did leave we went to throw away our trash and all the trash cans were overflowing and on the top of the cans! Only a few people in there and was not busy at all but we’re all too lazy to empty trash. Just stood there behind the counter. This place is a joke. DO NOT GO THERE! You...