Belmonte's Pizza — Restaurant in Weirton District

I've been here a few times before for orzo salad. I stopped in today to pick up some items for Christmas Eve. I grabbed several freezer items Including two frozen pizzas. The hand written sticker below the pizzas said "take n bake $12". After I checked out I noticed on my receipt that the pizzas were $18 and $23. I went back up to the counter to question the price of the pizzas. The lady working the register said "I guarantee it did not say $12". I walked back to the cooler with her and showed her the sticker. She pointed out that above the words taken n bake it said fish and that sticker was for fish even though there were frozen pizzas above it. I asked to be refunded for the pizzas at that time. Another lady came up from the back to ask if everything was okay. I explained to her that the hand wtitten sticker below the pizzas said take n bake $12 so naturally, I assume it was for the pizzas. She was extremely rude and stated "there is no way they would sell that sized pizza for $12". I told her this was only my 3rd time in so I have no idea what their frozen pizzas sell for, furthermore don't hand write a price tag that is barely legible that says take n bake below the word fish and put pizzas above it. I had no issue returning the pizzas, but this lady's rude...

I have been going here for awhile now, but I will not go back again. I asked for easy on the sauce on my pizza, and it was like they added extra sauce. I took the pizza back and after the lady working called to speak with the owner, I was informed after 15 minutes if waiting for my replacement pizza that they were not going to fix my order. The lady promptly returned my money and informed me that they are "not a pizza shop". I've never had a business tell me they would not correct an order. Its just very disrespectful and lack of consideration for their customers. It's their loss. Belmonte's used to be my family's go to for pizza. It's like a slap in the face basically saying here's your money back we do not want your business. I will not return as a customer and will discourage other patrons to as well.

Just pure arrogance in my opinion poor...

While the pizza was tasty, it wasn't anything out of the ordinary and didn't live up to the high expectations set by the rest of the store. Additionally, I found the crust to be a bit too thick for my liking and the toppings were a bit sparse. Overall, it was an okay pizza, but not worth going out of your way for.

One aspect of the store that I did enjoy was the variety of food options available. They had a wide range of Italian specialties such as pasta, cheeses, and meats. However, the pizza did not quite meet my expectations.

The staff was polite, and particularly helpful in answering my questions and providing recommendations. I would recommend this store for their grocery store section and other food options, but if you're specifically looking for great pizza, you may want to try...