I'll put this review in 2 main sections and a final note of food and service and then other things that don't fit into that category.
First off the food at best was mediocre, and that's generous. tuna amazing roll is what I got it the fish didn't taste fresh, very bland pale looking even the rice tasted just bad. My mom got the angry bird roll and spicy scalop roll. For starters the angry bird was mushy and fell apart when my mom got it in her mouth she didn't hate it but wasn't impressed. The spicy scallop roll that my mom got we actually never ended up getting it. We got something else but my mom didn't want to complain so she ate it anyway. It was super oily gross and besides the oil didnt taste great the presentation wasn't appealing in the first place.
the Pepsi tasted weird and when we ordered it it came out right away like it was already sitting out. I got a Thai tea Boba to start but there what to much of the actual mix and was potent as all hell.
The service was horrible we were not checked on once besides when we ordered food which also took way longer then it should have considering we were the only ones there and we ordered a few things. The waiter barely acknowledged our complaints and when we exchanged my drink for a Pepsi that again tasted like it was sitting out, it wasn't taken off the bill we had to ask for it specifically to be taken off as well as my mom's scallop sushi.
Final note. We use to come here alot (my mother and I) we were a regular customer for years and we recognized the change of staff which might be the issue. Also I remember now that I ordered tamago sushi, 1 order I'm not sure if 2 come in an order or not that's just what I'm use to but I only got 1 this time around. This place was once wonderful it's a shame it's gotten so bad. We went to a Buffalo wild wings got some BBQ chicken much better diffrent but i couldnt even finish my meal to be full. There's a cool fish tank at least thank God dory from finding Nemo was...
Ā Ā Ā Read moreI have had multiple bad experiences but kept thinking Iād try them again. Service is slow and sometimes the sushi isnāt quite right, and you canāt sit at the sushi bar unless your 6ā 5ā or the counter comes up to your armpits. One time I arrived 30 minutes before close and they already had the sushi lounge cleaned with all chairs up and wouldnāt let me order sushi. All relatively minor stuff and it never rose to a level of complaint, although I did have to send a salmon skin hand roll back once and had them take it off my bill. Yesterday two of us spent about $85 sitting in the sushi lounge and I asked for a box for the half or better portion of my $27 meal. We left at 6:33 and I dropped of my companion before realizing that I left my box behind. I called at 7:25 and they had already thrown it out. So I called today to speak with the manager, Andy. He told me that since I left it they thought I didnāt want it, even though I had just asked for the box and I had so much food left that the box was full. So I lost about $15 worth of food. If it had been just a little snack left, I wouldnāt have even bothered calling, but that was a lot of food wasted. My fault for leaving it, I had just had an outpatient surgery and wasnāt in my right mind, but they could have offered to make me a small portion of the poke bowl I had ordered yesterday. It would have been nothing for them to do this, and kept a customer, instead he blamed me for leaving it behind. He didnāt even ask what I left behind or why, he was just bored with the whole thing, said he could not do anything for me, and clearly wanted the conversation to be done. There are many Japanese restaurants in the Milwaukee area and I look forward to...
Ā Ā Ā Read moreThis restaurant has been our go to place for birthdays and special events celebrations for many years. Staff have been very pleasant and respectful. We always enjoyed the hibachi show and tasty food. Unfortunately, our last birthday celebration was a bad experience for me. It started turning sour when the chef (hispanic) jokes started getting disrespectful. He was new to the restaurant. We have not seen him before. He started out nice and even talking in Spanish to us. But, a little later, he started becoming a little too comfortable...I felt embarrassed and disrespectful. The mood changed and so did my appetite. The chef asked my son a question. My son was a little busy with my granddaughter, so I proceeded to answer. Never has someone said to me "mind your own business" and " oh someone is a little sensative" in a restaurant, in front of my family. I didn't want to make a big deal because it was my daughter's birthday. In addition, he gave me less of everything on my plate. I ordered steak and I received about 3 small pieces (last pieces). He did oppoligize for the small steak portion and brought me a little plate with a few more pieces of steak. He did not apologize for his bad and disrespectful jokes and comments. I expected an enjoyable family experience. I did not go to a comedy club! It was a very disappointing experience for me. I spent over $300 that night. And tip was already included. He DEFINITELY DID NOT deserve a tip from...
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