Travinos Pizza — Restaurant in West Allis

Tried Travinos for the first time and the overall experience was sadly disappointing. I wanted to try it as I read a review that complimented their gluten free pizzas and my husband has celiac. I submitted an online order around 5:15pm for a 6:15pm pickup and when I arrived at 6:18pm, I was told that they were "waiting for a few things in the oven." There were a handful of us waiting for orders and were told the same message of waiting for pizzas to be done in the oven. After 15 minutes I asked for an update and the employee checked in back said they were cutting it up. I was finally handed my pizzas at 6:32pm, no "sorry for the wait" or "thank you for your patience". Nothing. Just "here you go". They were thankfully piping hot and upon arriving at my destination 5 minutes later to enjoy the pizza, I came to find that my "ranch style pizza" had in fact, no ranch on it. It was literally crust, cheese, chicken and bacon with no sauce/ranch. The second pizza, which was the gluten free, had the appropriate ingredients but was very underbaked. It had good flavor but even the edge pieces were doughy in the middle. Thankfully the pizzas were buy one get one free or i'd be asking for my money back with each pizza being $22-25. Don't think we'll be...

The pizza arrived on time, but the delivery experience was unsettling. When I came down to retrieve the order, the delivery man looked me up and down with an air of judgment and superiority—as if my appearance or presence warranted disdain. I returned his gaze, not out of hostility, but to hold ground. Even as I opened the door to receive the pizza, his expression remained condescending, as though he stood above someone he didn’t even know.

I’m not writing this to shame anyone, but to call out a deeper issue: respect should never be conditional. Every person deserves to be treated with dignity, regardless of where they live, how they look, or what assumptions others might carry. I hope this feedback reaches the company and encourages better training—not just in delivery logistics, but in human decency. The ranch sauce did not look...

Waited an hour and a half for delivery. 2 pizzas, a 12 inch sausage/onion deep dish and a 14 inch thin crust pep and some fried dough dippers (60+ dollars) When I called to check on it, I was put on hold twice in the same call without even being able to speak. Finally it arrived and I ate one piece of my deep dish and the rest is in the trash. It's all dough, so undercooked and the sauce was unusually bitter. There were maybe 2 pieces of sausage on that piece. The dippers were just undercooked dough pieces. The pepperoni pizza already had the texture of day old pizza. I know it hasnt been open long but i dont see it staying open if some things dont change. Chances are that I will not be ordering...