Firenze: Italian Street Food — Restaurant in West Chicago Township

Supposedly, it’s a Turkey Sandwich….but it’s more of a pesto, arugula and tomato sandwich. There’s like a very thin slice and a half of turkey stretched across a big square ciabatta bread. I will say that what ingredients are on there are fresh. Another matter: I ordered using my cell beforehand. I received a text that my order was ready for pick up. I arrive and ask if there’s an order for me and they said No. Then they’re calling out a Turkey Sandwich … I ask is that mine and they said No. They proceed to ask me what I ordered and I replied a Turkey sandwich and chips. I ask, should I take that sandwich? “NO!” Ok, no problem. They proceed to call out “Turkey Sandwich “ and then the same person says, this is your sandwich Ma’am. I reply, ‘but your Chef just told me NOT to take it.’ It’s yours Ma’am. WTH???!!! Get your act...

I stopped by a random company meeting over the summer that had chosen Firenze for catering and I could not be happier that I did. It was my first time having their sandwiches and I have been a fan since. I truly think these are the best Italian sandwiches I have ever had and certainly the best in the Loop. The bread is outstanding and brings the flavors of the sandwich to the next level. I don't even have a favorite because everything I've tried has been AMAZING. I continue to use their catering services for work and have only received positive reviews from my coworkers. You will not regret ordering anything...

I have to say, I am extremely impressed with Firenze’s customer service—they have gone above and beyond in this regard. There was a day some time ago where I ordered lunch here, but had my order canceled because the booth was moving but didn’t know.

I thought nothing else of it, but a few months later, someone from their team messaged me about my canceled order and wanted to make things right. They offered to cater sandwiches for me and my coworkers which is the best customer service I have ever experienced and the food was amazing!

Cannot say enough good things about Firenze and...