McDonald's — Restaurant in West Virginia

Ive never been treated so horribly by a restaurant employee as I did yesterday. I sat in the drive thru lane at the order screen for several minutes, while cars in the other lane where ordering and pulling forward. I decided to go ahead and proceed to the window. When I pulled up I explained the situation and said I still needed to order. The woman said "well, its not MY fault, i have the other lane!" I said I dont care whose fault it is, I just need to order. She rolled her eyes, and with awful attitude, said "what do you want???" I was shocked. I said "excuse me?" And she said louder and nastier "WHAT DO YOU WANT???" I just stared shocked. She yelled "FINE!" slammed the window shut and walked away. I sat there in disbelief another couple minutes until a nice young man apologized and took my order. He even threw in an extra parfait. Kudos to you. I hope the woman was fired and considers a job not working...

We stopped at around 6:30pm 7/28 Staff was rude when our order for frappe showed up on screen one of the workers yelled I hate it seriously it was 2 not 20 and it wasn't even busy so she had someone else make it for her probably for the best since she was outside smoking when we got there and didn't wash her hands then my plain burger only mayo and bacon has onions on top bottom and in the middle fried ito it I've worked at a McDonald's you only put them on top it was just out of ignorance they did it because clearly they hate there jobs as they so impolitely yelled when they saw our order rude ignorant people trash food would not recommend and I did see sign across the street said they are hiring if y'all hate mcds so much take your worthless selves over there...

I am so irritated with this McDonald’s. I’m not one to complain but when it happens over & over & over then I am going to complain! 1. More often than not my order is messed up for example I ordered a sausage, egg & cheese McMuffin & I got a plain sausage biscuit. If I order ketchup and pickles only I get ketchup. Or pickles & no ketchup. I understand if it’s busy mistakes are made but when they aren’t and orders are still messed up it becomes ridiculous. Lastly if I order from my app & pick up my order by going in it’s bc I don’t have the time to wait and I have waited almost 20 min I do t know how many times! The employees need to step it up & pay attention to their job & less attention to yapping with the other employees about the color of...