Del Taco — Restaurant in Whittier

Not great, the meals were coldish and they had to bring out to my car even though no one was behind me in line - which always takes longer, which means less hot than through the window. Also they stopped serving Turkey so the food has more fat. Got the new Boba cherry drink that doesn't look anything like the advertising when served. Plus, the soda was tasteless, no Sprite flavor, like bubbly water and few cherry balls. No, not good and I'd always preferred this place to Taco Bell. Oh, well. Update 4/27/22: Went back to another Del Taco location in town: •Asked for a Del double cheese burger plain, came with no cheese. •Asked for a chicken Ranch taco no cheese... had cheese anyway. •Asked for 3 hard shell beef tacos...plain, came with everything on them. •Asked for 3 large fries... they got that right guess they need to promote "Fry Guy" to cook. Food was pretty bad, salty, over cooked meat. But at least I don't feel sick this time. Guess now days they should get 1 star if you don't get sick from the restaurants food. Advice, stay away... Unless you like to clear out a room an hour later... Don't forget the Tums...

There are a few things wrong with this location.

You have to yell into the box at the drive thru for the person to hear you

The store is clearly understaffed so there is a huge wait

And lastly the few employees here arent very friendly and make mistakes. It's understandable to make mistakes when understaffed, but when you do make a mistake and the customer informs you and you turn passive aggressive, that's when it's an issue.

The female employee did not give us the hot sauce packets we requested at the drive thru. I went in to politely ask for the packets and she clearly became annoyed and said I could grab them at the table behind me.

The table behind me only had mild and medium, I wanted the hot and after I informed her of this she just asked how many and handed them to me without a simple apology for her own mistake.

We all have worked in stressful and understaffed areas before, but that doesn't give an excuse to treat your customers...

I am reporting this store to the health department. Food temperature of meat for tacos is not up to safety code. I politely asked for the meat to be heated up because every time I come the meat is basically room temperature. As a business Owner, management should be on top of this health concerning issue. Shows that the store doesn’t care about health.

You need to educate your employees!!

The food temperature danger zone is the range between 40°F and 140°F (4°C and 60°C) where bacteria multiply rapidly in food, potentially causing foodborne illness. Perishable foods, especially those requiring time and temperature control for safety (TCS), should be kept out of this zone as much as possible to minimize bacterial growth.

Claim is submitted with health department. Time to do things the...