Guildhall — Restaurant in Whittier

I would give this place 5/5 if it weren’t for what I witnessed the other night (more to come). The food is absolutely amazing (brisket Mac and tacos are our favorite) and the drinks are very well crafted (Sergio I think his name was, is a great bar tender!). However the other night I witnessed an uneasy conversation between Sean (who seemed to be the manager) and an unhappy customer. The female customer was unhappy with a drink she custom ordered and asked to return it. As someone who works in this industry, I can understand how unpleasant it may feel to have complaints on a custom made drink, however, there’s no reason for someone of his nature to take a complaint SO personal and to grill a young woman on why she should “never order a strong drink again” (Sean’s words). Maybe she made a mistake, but the way Sean spoke down to this customer was absolutely disgusting. I would highly suggest you double think who you put in a leadership position before all of your employees jump on their high horse like...

Joar, Shaun, Arleo, and Melody are the absolute best bartenders (and servers). They constantly are very attentive and kind. The drinks are amazing because they have a ton of options from homemade root beer and they even have 6 different sober cocktails. Some are even related to the monthly specials which is super rare to see anywhere! I don't like the taste of alcohol but the things they are able to come up with are nothing short of incredible thanks to Arleo (the bar director) :)! Everyone is super nice and the food is incredibly good too. The brunch was magnificent so keep an eye out if they decide to bring that back. The chicken tenders and beef sashimi are my favorite and they are both gluten free ^_^!!! The charcuterie board is huge and beautifully priced. It even comes with a beef fat candle...

The food here is so legit and delicious ! The drinks are what makes this review a one Star. I love Pisco Sour’s and it’s my go to drink. I only drink Peruvian Pisco though 🇵🇪 When I asked the bartender what kind of Pisco El Gobernador was, he assured me it was Peruvian. He was incorrect and it was Chilean. I don’t appreciate that he didn’t check and know his spirits. He also forget the Peychaud’s Bitters which comes with the drink. A brutal mistake when it comes to this drink. The ambiance is all there TVs playing livestreams of video-games which is what they advertise but, should have a few playing something else. I would take my business elsewhere if...