Mr Gatti's Pizza — Restaurant in Wichita Falls

Ordered a medium 2 topping pizza + 3ct pepperoni rolls with a drink, totaling about $23.

When I arrived the pepperoni rolls were not ready, due to the combo not being keyed properly in their online order system so it never got made. Waited 10min for them to come out, while pizza got cold. Talked to a friend that ordered the same 3ct pepperoni rolls combo a few days ago and apparently the same thing happened to him, not sure why it still wasn’t fixed days later.

Pizza was overcooked and crunchy, toppings on the pizza were all drifted to one side and kept falling off, as somehow despite being overcooked the toppings just didn’t stick to the cheese.

Pepperoni rolls were fresh and tasted alright, but were so greasy you could move the box around in your hand and see the puddle of grease move around the box.

Customer service was fine. Likely not returning, way too much money for the quality and quantity of...

Came with my kids and ordered a pepperoni pizza. They said it would be 5-10 mins. when i came back it was 4 slices. i asked for a refund and notice they charged for a individual and a coke[didnt ask for a coke nor received one]. I asked for a refund instead of waiting. The girl was rude. Asked for refund on the tip. They had to call the GM, but first said do you really want to go through all the paper work for a dollar something. They just opened and...

We want in to try it for the first time and we where so excited till we tried it we spent 127.00 dollars all the pizzas where overcooked the boneless wings didn't even taste like chicken and then we watched the employee grab 10 bucks from the register and go buy lettuce for our salads which had no taste and tasted dirty and the brownie pizza was rock hard hands down the worst experience we have ever had if I could give it no stars I...