D.P. Dough — Restaurant in Wilkes-Barre

I had the rudest experience ever here. We ordered at 10 pm on their website. The delivery estimate was 10:59 pm. I called at 11:30 pm to ask about the status. The woman i spoke to (who said she was a manager) said she was too busy to speak with me. I told her I just wanted to check the status. She again told me no, she would not check the status. She said they were running 40 minutes behind. I asked her if this meant we would receive our food in 40 more minutes or if it would be multiple hours. She said "you'll get it when you get it" and then hung up. She refused to even hear the name on my order. Around 12:30 am, we still had not received our food so my husband went to get us other food. We ate that food and then went to bed. We would've called again but we didn't want to get screamed at by a manager again. We eventually went to bed. After 2 am, they delivered our food. So we had to get out of bed to accept a delivery that we didn't even want anymore. My husband complained to corporate so hopefully we don't have to pay for this terrible experience. I dont know how they have a manager on staff that just yells at customers for calmly asking reasonable questions. So whoever the manager was on 7/3 around midnight should find a new job where they don't need to interact...

I first had DP Dough's calzone and cheesy bread sticks as a delivery order... Even though I was technically supposed to order through the Door dash app, they were kind enough to make and deliver my order. I cannot speak on the dine-in atmosphere because despite being there during their open hours, they are never open. I understand that they open at 4 pm on most weekdays. I have attempted to dine-in multiple times during open hours but at this point, the "open hours" posted on the door is a joke. The calzone I got was very good and the bread sticks were a little dry but there was a lot of sauce and I would still order them again. Delivery is wonderful; there's not a huge menu selection, but there are some dietary restriction options. The calzone I got and the cheesy bread sticks were vegan options. My suggestion is that they move to delivery only... Seems like the location is where they cook the food and package it. Definitely not a...

I don't know what's going on at this place since the last review that I did here, but I used to absolutely love this place. Now it's so grose my wife and I could not eat it and ended up throwing most of it in the trash. So completely disappointing. Just look at the photos. Definitely not pepperoni bites. They wrapped like four slices and rolled it in a log. Under cooked it with no seasonings or garlic. They put a little garlic butter pack and some red trash pack on the side and served it to us with absolute disrespect. There used to be a girl that worked there that made the best pepperoni bites I ever ate. Idk what happened, but she's gone and so is, I'm guessing, any hope of there food ever...