Starbucks — Restaurant in Winchester

I usually come to winchester to let my husband spend time at the game stores in the area. I usually have him drop me off at a starbucks so I can have my iced caramel macchiato and a quiet place to read. While I tend to keep to myself and not get involved in public discourse. I felt this time was necessary. As a patron of starbucks for several years, I am concerned for the company and for the barista who I saw get ridiculed in the lobby. I was sitting reading my book when a manager got unprofessional with a barista. I am unsure the context however, she berated the girl in the middle of the lobby. Shouldn't this be done in the back? I thought to myself. Like if you are going to yell at a barista in the manner which she did, don't do it in front of the customers. I'm sure other customers felt just as uncomfortable as I did. This isn't the warm welcoming environment that Starbucks claimed to have. She treated that girl poorly and asked her if she wanted to basically get fired. Like I said, I'm not sure what happened to let it escalate to that, but again, I would think the manager would handle that more professionally. I think I'm going to go to a different starbucks in the area, which is unfortunate as the baristas always make my drink correct here which is not true for all stores. Next time please handle your disagreements in the back of the shop, it's inappropriate. My drink was...

Poor service, poor quality product for the price and the staff could care less. My drink never tastes the same, ever. One day it's delicious, next day... All I can say is the coffee is flat. Bland, no flavor. Somehow, the Barista forgets to add my espresso.. So,I'm left with steamed milk and sugar.. Yum. Sometimes I'm lucky and it's even Luke warm!! I pay $5.51 for my cup of coffee, why do you guys insist on handing me a cup the has 1/4 of my coffee missing?? Are you serious!? You charge me that amount of money and I don't even get a FULL cup of coffee?? C'mon. Or how about when you don't put the lid on properly and I'm driving down the road and the lid comes off? And the manager, Shannon... rudest manager I have met. I literally had a hair sticking out of my cup one visit and I demanded my money back and a new drink... She actually accused me of trying to get free coffee... WHAT!!!!!! well, duh!, Your Batista's have poor hygiene abs grooming... It's your responsibility, as the manager of that store, to make sure your employees are following dress code and being sanitary. Hair in my cup is NOT sanitary. Long story short... This...

My boyfriend and I used to frequent this location as it was on our way to work. But the last several times we've been there the drinks have been awful! We order cold brew that isn't cold brew (It tastes just like regular iced coffee), they don't make the requested drinks properly, and there's often something not right with what we order. Yesterday the cold brew we ordered tasted very weird. And hardly had any cream. I ordered the sweet cream vanilla cold brew and there was no sweet cream at all! Or vanilla! The cold brew tasted very strange, not just bitter but very SOUR, to the point where I could not finish it. And my boyfriend and I both ended up very sick after drinking them. We've decided to no longer go to this location. The one in Target is way better and more consistent with...