Wingstop — Restaurant in Winchester

They had really nasty customer service and looked so miserable like they need a vacation. I came in and said “Good morning “ but was rudely interrupted by one of the leads interrupting me saying “ Name “ and I felt like I was bothering them by coming into this location to purchase food. Then I kindly asked for a box to go and the other lead gave me the box rudely and didn’t say “you’re welcome” after I said “thank u “. They didn’t even repeat my order like cashier parodical states when taking an order. The sad part about this was that they weren’t even normal cashiers they were leads. They need to lead by example and they need to stop with the “rolling of the eyes “ . This is so sad since Wingstop is so strict with customer service and...

I ordered a combination plate of nine mild and six lemon pepper bone-in wings online on Sunday at 8:00 p.m. for an 11:15 p.m. pick-up. When I arrived at 11:05 p.m., they hadn't started my order, and I had to endure a thirty minute wait. The staff didn't start making my order until after my pickup time of 11:15 pm, which defeated the purpose of placing an order over three hours in advance! I got processed like a walk-in order instead of a pickup order.

Aside from the wait, the restaurant was clean, and the wings I received were scrumptious. My order cost about 22.00 for 15 bone-in wings. If the staff prepared my order on time, it would have been a...

I wouldn't have been as pissed off as I'm rn if they did their stuff right, I ordered around 10AM 5/3/24 For a pick up at 5:30PM By the time I get there at the exact time the girl tells me it will be 10 mins, I waited 15 And saw at least 9-11 People picking up their order before me, not only they took a couple mins passed by the pick up time but the girl that gave me the food forgot about my 2 sides of veggies, I will continue ordering but the staff need to get their head on the game cuz she got distracted by 2 other customers that were talking something completely...