Taco Bell — Restaurant in Winder

Now I know what you're thinking, it's a taco bell, so I probably shouldn't have expected much going in to the situation. However, I've been to multiple locations all over the metro Atlanta area for most of my life and I can genuinely say this is the worst taco bell I've ever been to. Let me paint the picture. Its a Saturday afternoon in the middle of a busy area of Bethlehem, well honestly its the only busy area of Bethlehem. However, with all of the people hustling and bustling about, there were only 3 people getting food from the taco bell, including myself. I should have taken this as an immediate sign since most taco bell locations have cars wrapped around the building on any given time on a Saturday. I ordered my food. It was a simple order of six items that I had planned on surprising my girlfriend with for her lunch break. 3 doritos locos tacos, a chicken quesadilla, and two beefy 5 layer burritos. For some reason, I had to repeat myself a total of 5 times during the placement of the order, betwixt a multitude of "hol' up" and "sir you gonna have to gi me a minuh" phrases peppering my face from the speaker. I was bewildered by this point, but the zenith of this horrendous situation was yet to be reached. I waited 20, I repeat, 20 minutes, before I made it to the window to pay for my food. Remember, there were only two other people in line at the time. The guy in front of me had placed a small order and was asked to pull into a parking spot to wait, which he did, much to his chagrin. I get up to the window and pay, and I ask for extra sauce with my order. The young girl at the windows slams the window shut, runs off, and comes back to say she could only give me one sauce packet per item. I asked upon who's authority this policy was implemented and she responded "my manager". I then asked to speak to the manager. I waited about 5 minutes before the window swings open with the force of a speeding train and a "human" appears. This woman had to be one of the most unkempt and grotesque beings I had ever laid eyes upon. She screamed with all her might "we are a franchise and thats the rule!" I asked for the information about the franchise owner, to which she responded "uh huh yeah right" and slammed the window shut. I then continued to wait for my food, which took an additional 15 minutes to come out. Now, mind you, the guy who ordered before me was still waiting in his parking spot and they brought my order to him instead. He opened the bag and put his hands all over my food, and then they brought me the bag and said here you go. I asked for a receipt, to which the young girl said no sorry I can't give you one. I sped off with haste and disdain. This place is not one to visited by anyone looking to enjoy themselves. Avoid it like the incubus of viral...

MULTIPLE times this location has forgotten the sour cream on our/my Dorito Tacos 🌮. Coming home from school late and starving, I decide to stop by Taco Bell and get my Favorite Meal the #11 Supreme. Going thru the drive thru and its late the last thing you want is to get a jacked up order and don't realize it until you get home. So ordering the Dorito Taco Supreme means you WANT the sour cream on it, and your being charged extra for this. To not get the sour cream ruins it for me and you just cheated me out of the extra I paid for it. I call the Taco Bell to let them know that I was not happy. I spoke to Courtney who first proceeded to tell me that I didn't pay for sour cream.................just as I was about to say " No your wrong" she realizes oh yes I did. She stated she would remake the order. I let her know I couldn't come back that night because it was late. I asked about not having a receipt because I was not handed one. She told me to just ask for Courtney when I do come back.

Ok, so tonight I go back, I call first but accidentally call the one in winder who did not have anyone working there whose name started with all "C" but they were willing to remake the order for me any way...(I forgot Courtney's name until I went through the drive thru tonight and asked her her name). Get to the window explain the situation that I called but must of called the wrong location ... Courtney comes to the window and says she can't honor remaking the Tacos until I reminded her of the situation last time... blah blah blah.... I can't even finish this..... any way they remade the Tacos with sour cream and handed them to me...it would have been nice to also give me the drink that comes with the meal. I took the Tacos and left and I won't be back. I'm tired of dealing with stupidity..... you Fup Tacos what else...

It takes a lot for me to complain about a place, but the service here is soooo bad. First, they delivered my sister's $5 box upside down. It was a slight inconvience.

Second, they got my order wrong. I asked for a soft taco and they gave me a crunchy taco. Easy mistake to make, and I didn't care that much, but when I went to the counter to ask them to exchange it, they were rude. They said they got it right and even said they already gave me an "extra one," but they didn't. I'm not saying the customer is always right, but in this situation, I was right. I wasn't trying to steal a freaking soft taco or anything. I just wanted what I ordered. Then, the taco they gave me was cold, and one of the women working in the back rolled her eyes at me as she told me to throw the hard taco away. It was so rude, but I still didn't say anything to them.

Third, and the last straw so to speak, my sister's Doritos taco just had the beef in it. Nothing else. Just shell and beef. Like, what the heck? Luckily, we still had the hard taco with everything on it and just transferred toppings. We didn't exchange it because we were so done with this place and service.

I know this is a highly exaggerated hyperbole (I know that's redundant), but this Taco Bell's poor service is almost criminal.

(And, since I'm feeling nitpicky now, the table was...