T.J. Maxx — Local services in Winder

I was discriminated against by the lady who runs the dressing room because “I don’t look disabled” and that I should have taken that as a compliment…. Along with many other derogatory comments. The manager doesn’t seem to care. All they would offer is a 50$ gift card after I asked what are they going to do to fix the issue. The lady who basically made fun of me for being disabled did not get fired. It’s been two weeks and I have not received the gift card. There is so many other things that happened that I can’t even type here. The manager didn’t even take it seriously at one point she laughed at me. When I called back to ask what happened to what they were mailing me she caught an attitude. Tjmaxx was like a second home to me. And now I don’t feel comfortable going into that store. They have been dodging my calls and still haven’t sent out the gift card even though they said they did. I’ve been checking my mail box every day the last two weeks. This is not a handicap friendly store. I am so...

Wish I could give 0 stars. Customer service is terrible. My fiancé has had issues since she opened the credit card with TJMaxx. They “sent” her two cards that never made it to the house. So they then cancelled both of those cards, resorting in hitting her credit report twice. They then opened a third account/card, that miraculously came to our address 3 days later. And has still not been able to use it. When she is checking out at the store, the cashiers tell her they don’t know how to help her, and told her a phone number to call. Lousy...

9.19.2025, the staff let a teen girl shop with a snake draped over her shoulder. Are snakes now considered service animals? I encountered this "nuts" situation at the check out. An older lady ahead of me was horrified. I get physically ill at the sight of snakes. The check out clerk at register #1 could have cared less when I voiced a complaint. Is there not a floor manager who is continually cruising the floor to help with service and oversee what is going on? It will be a long while before I go into TJMaxx and drop...