LEGO City Burger Kitchen — Restaurant in Winter Haven

The card reader broke during our transaction. Everyone behind us was impatient/angry/frustrated/ready to murder me (I would be too if I thought the person was holding up the line because she couldn't pay and my kids were hungry and crying). After the 3 different actual cards, numerous attempts, a manual key in of my card, the cashier asking me if I was sure I didn't already spend all my money, the supervisor couldn't approve the transaction being handkeyed because her approval card wouldn't swipe, in steps Bob the Manager. Bob the Manager swipes his approval card and instantly recognizes that the card reader is broken. He has the cashier open up the register next to me to take the customers who have been waiting 15-20 min on my transaction (not my line time, actual time at the register). I was horrified and terrified to turn around during the time, but relieved people would get their food and not be held up by me any longer. Bob then took my order on paper, got it all perfect and put it together himself, and since my register was still broken, despite my willingness to wait to pay behind all the other guests, he told me not to worry. No charge. He was gracious, kind and friendly. My family of 7 are EXTREMELY thankful for Bob!! All of our food was perfect and after years of eating Disney quick service burgers ( sadly including today 🤮) this was the best one I've had at a theme park and by far the best service experience I've ever had...

Massively overpriced for what is effectively Burger King food with service worse than Burger King. Despite it being 11am and the park already open for an hour, the restaurant did not appear to be ready to serve. Staff did not not acknowledge us, but pointed at kiosks when we attempted ordering in person. They didn't acknowledge us after completing the kiosk prompts either, and we had to ask for our drink cups. The self serve soda dispenser was out of Coke, other dispensers ran out as more people arrived. There was no ketchup in the entire restaurant. I mean we're talking about the bare basics here. They can't even get that right, and they have the gall to charge $70 for three fast food quality burger meals. But it wasn't fast food, because it took over twenty minutes to get our order as well. Had the dingy feel of your generic fast food joint, but also with some obnoxious music. By far the low point of the...

Fine dining and exquisite culinary experience to say the least.

The hamburgers are divine and the French fries remind us of our trip to the French Riviera watching the Sun go down while enjoying a glass of wine and eating some delicious French fries.

The vegan option for mixed fruit is fusion between modern American cuisine and cool Vegan flare.

Tisa greeted us with open arms and a warm smile through her mask, ready to whisk us away to food heaven.

After ordering our food we were whisked away to the fine dining area, and enjoyed the live entertainment and music..

The waiting staff was incredibly friendly and even though the food tasted like a Box of pennies we really enjoyed our stay and dining here.

We will definitely eat here again and for anybody that leaves a bad review or complaints about this place, grow up, it's a theme park and...