Horrible horrible service. We arrived at around 2:15 and as we were in line to order, they announced that they were out of bananas and strawberries for the day and that they were closing as one of the workers was leaving. We were still able to order, my boyfriend ordered a smoothie that contained strawberries and bananas and asked if we could just get the drink without those as they were unavailable. They said yes. After waiting 20min, they finally got to our order and the female worker said she can’t make the drink without those ingredients. They offered other fruit but he was uninterested so we just requested a refund. They were then on the phone for a while as they “don’t know how to do a refund”. How would you have workers that don’t know how to do a refund working together? We waited and waited and I decided to just refund the whole order. They were unable to do so. They gave us the managers number and we’ve called twice with no answer. So we had to leave with no smoothies, no refund, and no answers. This is unbelievable. I am now working with my bank to dispute the transaction but the whole experience was outrageous. The male worker was very kind and trying to throw out ideas and helpful remarks, but the female was the complete opposite. DO...
Read moremanagement should be embarrassed to have the store in the condition I visited it in today. the bathroom was dirtier than any public bathroom i’ve seen in a year, and the signature sheet hanging on the back of the door gave proof that it hadn’t been cleaned in almost 10 days (the last available day was 8/9 and I visited on 8/18). there was trash and food all over the floor in the common area and it looked like it hadn’t been mopped in days. the workers prioritized giving their friends free drinks and food and disregarded paying customers. one girl wiped her nose with her hand while making a smoothie, didn’t wash her hands, and nobody said anything. i usually don’t leave negative reviews, but having worked in food service, this one felt necessary. this jamba juice location needs to either improve than standard of cleanliness and service or risk getting shut down by a...
Read moreI don't like to write bad reviews, but this particular location is just sad. First thing I saw when we walked in was one of the kids drop the toaster oven tray on the ground and then immediately use it for food afterwards. Neither of the two were friendly, and one of them had airpods in both ears and was chewing gum.
They also we're making different types on smoothies in unrinsed pitchers, and handling the stacks of lids with ungloved hands
My smoothie was also forgotten about I guess because three other customers behind me had theirs made first and by the time I got mine, it was basically just juice. The wait was also about 15-20 mins with only 2 customers ahead of me. I love Jamba, but this was really...
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