Jimmy John's — Restaurant in Woodstock

Josh at JJ's at #2230 in Woodstock, Georgia recommended a Thai Chicken Wrap. I called and ask for a recommendation because I have only tried two other sandwiches and after that I only eat the Gargantuan. Now this sandwich is big enough for two meals for myself. I ask if it was hot, I do not like really spicy food. He said no, so I trusted him. It did sound good. I will say that the Thai Chicken Wrap is my favorite sandwich/wrap of all times. It has a little spicy flavor but also a somewhat sweet flavor. It is definitely crunchy and that is a bonus for me. The chips, pickels and cookie is always good. I will add that it was delivered within probably 10 minutes after I ordered it and the driver was such a sweet young man. I had given special instructions and he followed it to a tee. I hope this wrap stays on your menu forever because I am a person of habit. I mean, like why change something that is almost perfect. I need to add a comment about the Kickin' Ranch sauce, it is the best. First time trying that also. Next time I will order two of those. Way to go Jimmy John's, you have added the best sandwich ever to my all time...

Update The customer service and management are top notch. They reached out and wanted to make sure their customers were happy. Calvin reached and wanted to make it right. We went back in and everything was on point. Their effort shows that they really care about their customers and that means and says a lot about Jimmy John's. *End of Update For the most part they are fast. This last time it took quite a while in the drive through. I ordered a giant Vito with extra peppers and a cup of water. When I got my receipt there was a 25 cent charge for the water. One thing I detest is companies nickel and diming customers. Especially afterI just spent $16 on a sandwich that has a thin layer of meat. Back to the sandwich, while ordering I must have told the person several times heavy on the peppers. When we drive away the sandwich has a few peppers sprinkled on there. It's the little things. If I was not in a rush I would have gone back inside to get a refund of the water and the sandwich made as it was ordered. On top of that they did not bother to cut the...

This Jimmy John's used to rate four or five stars. But on my last visit they have slowed down incredibly. Jimmy John's used to pride themselves on being freaking fast and usually when I ordered my sandwich they were began making it before I finish paying and it only took seconds from the time I got my receipt to walk to the place they had no sandwich and I was gone. This time I not only paid but I stood at the end of the counter and talked to the two guys making sandwiches for about 4 minutes 5 minutes before they even started making my sandwich as they were making delivery and calling orders ahead of mine even though I was the only one in the building. The speed of making the sandwich was about the same if not actually slower than a subway and usually when I'm in Subway I get the sandwich toasted. Even with the additional time spent toasting the sandwich Subway is faster than this Jimmy John's now. The food was still good it still tasted well That's why they're getting three stars but their service has dipped and their...