Panda Express — Restaurant in Yuma

In Arizona, businesses, including restaurants, generally cannot lock their doors while customers are inside unless there is a valid reason that complies with fire codes, safety regulations, and local laws. Here’s what you need to consider:

Key Legal and Safety Concerns: Fire Code Compliance – The International Fire Code (IFC) (which Arizona follows) requires that exit doors remain unlocked while the building is occupied, except in specific cases (e.g., security measures for employee safety after hours). Emergency Egress – Customers must be able to exit freely in case of an emergency. Any locked exit without emergency release mechanisms (like crash bars) would violate fire and safety codes. Health and Safety Regulations – The Arizona Department of Health Services (ADHS) and local health departments have safety requirements that could apply, particularly if locking doors could pose a hazard. Security Exceptions – Some businesses lock doors for security reasons, such as during late-night operations, but typically must still provide a way for customers to exit freely, such as a buzzer system or emergency push-bar doors. Local Ordinances – Cities may have specific rules, so it’s worth checking local municipal codes.

In Yuma, Arizona, restaurants are required to keep exit doors unlocked during business hours when customers are present. This mandate ensures compliance with the 2018 International Fire Code (IFC), which the City of Yuma has adopted with local amendments. 

The IFC stipulates that exit doors must remain unlocked to allow free egress in case of emergencies. Locking doors while patrons are inside can obstruct emergency exits, posing significant safety hazards and violating fire safety regulations.

For detailed information or specific inquiries about local fire codes and safety regulations, it’s advisable to contact the City of Yuma Fire Department’s Community Risk Reduction Division at (928) 373-4850. 

Ensuring that exit doors are accessible and unobstructed during operating hours is crucial for the safety of all occupants and to remain compliant with local fire...

HORRIBLE EXPERIENCE! The server rolled her eyes because we wouldn’t hurry on deciding what food to get. When she was serving the kids meal portion she only put 3 broccolis and really really small portions. When we told her (in a nice way even smiling) That we thought she was serving really small portions she rolled her eyes and than made a comment to herself “Thats what a kids meal is” She expressed that in english even though my mom was the one ordering in SPANISH. When she did that i translated to my mom what she said under her breath and we all got uncomfortable. When we sat down to eat we saw the kids meal even closer. We saw it was way worse than what we thought. So i took Both Kids meal to the “Supervisor” And even told her nicely that we had always had good experience and that we understand if the girl serving the plates was frustrated but that was still NO excuse to treat us that way. The supervisor proceeded to make a disgust face and said “Thats a normal portion and if they ever gave you more than that than they were doing it wrong before” And than proceeded to IGNORE my complaint about her employee. Than the supervisor said “If you wanna buy another bowl you are more than welcome to” With such a passive aggressive tone. I decided to finish the conversation and just say Thank you. Later on while we were eating we heard another Hispanic couple fighting with the same server. We felt uncomfortable because the same worker and manager kept staring at us. Hope im able to go back to the same panda since ive always had an Amazing experience until 11/30/24. Ive been a client for more than 6 years of that same Panda and this is our first bad experience and what is worst is that even my family experienced it on a day that was...

Came through the drive-through here on our way back to San Diego because there was no other place for the next few hours that we could get decent food.

It bad been a while since I had Panda Express But I remember having a really loved the Beef & Broccoli a few years ago. I recommended my husband get that.

We asked for the Beef Broccoli and the Green Bean Chicken on Super Greens.

The attendant took some time to understand the order and I had to explain it at least twice after reading what was on the screens to make sure she got it right.

When we open the box.. The beef and broccoli had literally all broccoli! Giant chunks of broccoli and maybe one tiny piece of beef. Good thing we opened it right there in the parking lot. We went back through the drive-thru and told them about the issue and they gave us a small box of just brief on the side. Very much appreciate the service!

In terms of taste... I definitely prefer the beef broccoli more than the green bean chicken. My husband like them both. Be properly. Had a really good flavor, but I think it used to be better when I had it about 3 years ago. The sauce on the beef broccoli was really good. And I love how it actually got soaked up by the broccoli chunks.

Portion size on the super greens was massive! I really love the amount of vegetables they have here. I had actually ordered a side of super Greens in the large thinking The small one would be too small but... that large was so massive, I couldn't finish it! And this is not...