BEAN COLI boutique coffee — Restaurant in Ho Chi Minh City

Located in 3rd floor of Bitexco. Great place for self work, group work or small workshop. Love the green and cosy environment, love that all the tables and chairs are arranged so well that people can still have their own privacy and discuss without disturbing others. Love the comfy chairs and tables with very fit height. Love the mini library with the staircase seats which is a rare thing in Vietnam, even in HCMC. Love the menu that changes time by time so everytime I go there I would find myself surfing around the menu and wonder which drink should I choose. And the best is even it is located in the most expensive building in Vietnam, the drink is still considered affordable (around 55 - 65k vnd) and the menu varies from different coffee such as typical latte, espresso, to something more special like sea salt latte or bamboo charcoal latte, they also have tea and juice which I find very refreshing. This is one of the best cafes for me in HCMC (for working, studying and reading...

Came to work with 3 co-workers. We were working on a physical asset for one of our projects so a few very small pieces of paper fell to the ground. The cleaner came with a rather rude attitude. And then this other dude came to tell us we had to "clean up" because this is a workplace in a condescending tone. Excuse me, you had a dozen other people not actually working, bringing lots of food from street vendors, you had people on their phones, napkin under their feet. But it seems a few laptops and pieces of paper on the table is too much for four people. No we were not loud, nor obnoxious. We stuck to our corner of the table enough for 4 people. Would give 0 star if I could. Good location. Trash service.

TL;DR: Staffs are unsufferable. Somehow look down on...

A nice working environment let down by terrible customer service.

I went in with a friend to do some work and I was immediately greeted by a rather rude staff member who basically said.

"if you want to come in, you buy a coffee".

Personally, I found this very cold and off putting. I felt like I was not welcome.

Then after buying a coffee I was told I was not allowed to sit where I wanted because I moved a chair a few metres. It changed the layout... apparently.

Then I was told...

"This place is not a coffee shop, this is for working."

Yes, I know, that's why I came with my laptop.. to work...

Very rude on multiple occasions. Personally, quoting "policy" as the reason is...