Seaweed Tours Lunenburg N.S. — Attraction in Lunenburg

My husband contacted Nancy (the owner and primary tour guide) to arrange to join her beer tour for my birthday. We had seen her beautiful tour bus on the waterfront of Lunenburg on a visit last year, but unfortunately due to covid hadn't had the opportunity to take a tour. Well! I have to honestly say, I have taken tours around the world - Paris, Germany, New Zealand and more. This topped them all, hands down. Nancy made this tour a fully customized, once in a lifetime experience. I understand that things don't always happen this way, but on this occasion it was just myself and my husband for this tour. Nancy really went above and beyond! When we stepped on the bus she played a birthday bash song and we found the bus was decorated with birthday decor and banners. We were taken around Lunenburg and it's neighbouring suburbs for fabulous views at sunset, photo ops, beer and all this accompanied by a tour/storytelling customized to our interests. On our last stop for great local cider and live music, she even had a birthday cake and candle hidden away for me! Nancy and Seaweed tours really went beyond the norm and took that step into exceptional. Nancy was engaging, friendly, knowledgeable, fun and most of all - you can tell she loves what she does. If you want to see the area, support an absolutely deserving small business and have a great time - I can't recommend this company enough!!! Thank...

⚠️ Beware of Lunenburg’s Number One Con Artist — Seaweed Tours ⚠️

You’d think the good people of Lunenburg wouldn’t have a bad bone in their body — well, I was proven wrong. My family and I were scammed out of over $500 by Seaweed Tours. They never showed up and never contacted us. They still are dodging my calls and emails.

We booked this experience two months ago, and in all that time, no one mentioned that the company had closed. They were, however, more than happy to take my money.

When we arrived and tried to contact them, no one called or messaged back — not even after I asked where we were supposed to meet. The only “response” we got was from another horse tour company who somehow had her number. They called on her behalf, apologized, and offered a 20% discount on their tour — which is frankly insulting when I just want my refund.

To make things worse, I later received a pre-recorded message from Seaweed Tours asking for a review. So here it is:

👉 Don’t book. 👉 Don’t trust them. 👉 Save your money.

We still haven’t received our refund — and judging by how they’ve handled this, I doubt...

We were really looking forward to this tour and booked it well in advance.. about a month and a half ahead. We drove two hours to get there and planned our whole day around it, only to get an email 15 minutes before the start time saying it was cancelled. No explanation, no offer to rebook, and no one answered the phone when we tried to call.

We did get a refund quickly, which we appreciated, but it still left us stranded with nothing to do and nowhere to go until hotel check-in hours later.

Giving 2 stars because while we understand that cancellations happen, the last-minute notice and total lack of communication were incredibly disappointing. If you book, just make sure you have a...