Not only are the walls paper thin so you can hear every intimate detail of the conversations in the hallway and between your neighbours, you also get to experience mysterious water puddles on the window sills, wet carpet, peeling wallpaper, and a plugged sink. Did I tell the staff to get a different room? No. And let me tell you why. Upon booking my stay months in advance for a relative’s wedding, I asked if an early check in would be possible that day because I’m coming from out of town for the wedding with a toddler. I was told yes of course just call a week or so ahead and confirm. I instead sent an email the Monday before the stay and was told they can’t say for sure but to call a few hours before on the day of and inquire. So I did that and was told that a note was made on my file that an early check in requested and that the room was prioritized and they were currently working on it but to call 15-30 minutes before. Well, [wrongfully] assuming I’d have access to a room to change in, I wasn’t wearing my formal attire for the wedding. I called just one more time to see if I could get into the room and was told no it wasn’t ready. So instead of getting ready in a room like a normal person, I had to get dressed in the parking lot in my vehicle. So fine, there was no other option so I just went with it and attended the wedding (at this hotel mind you) and tried to get an early check in after the ceremony. Was again told no it’s not ready. So we sat in the lobby of the hotel trying to figure out what to do and was fortunate enough to have family let us use their room temporarily. We ended up leaving and going for a drive because there was nothing else to do between the ceremony and the supper, hoping that we would get a call that the room was ready like they said they would do. Finally, my parents were able to get into their room so I thought great my room will be ready too! Especially now since it’s after 4PM GUARANTEED CHECK IN… Well much to my disappointment, I was told that my room was still not ready. I know it isn’t the front desk receptions fault so I kept my cool but I told the employee working that we have been given the runaround since before 1 today and at this point I would appreciate ANY room. The employee was able to switch me to another room which was extremely appreciated. So after all that, was it worth calling the front desk to complain about things wrong with the room? No. Would they have another room to move to readily available? Highly doubt it. The water park was fun for my toddler, but I don’t think the big extravagant water park warrants an almost $200 a night charge for a basic hotel room with cosmetic and plumbing issues. This whole situation really put a damper on the entire weekend and my family couldn’t get out of there fast enough in the morning. According to the screen in the lobby showing events and where they were located within the hotel, there was 2 weddings and a couple other meetings taking place at the hotel that weekend. We also heard from another guest that there were 2 or 3 hockey teams as well as a volleyball team staying at the hotel that weekend. We were told by the staff that there were many late checkout requests they had to deal with that day, to which I suggest maybe coordinating that better so that guests that are booked in the wedding block for the celebration that is happening at the hotel be prioritized over late checkouts as the ceremony started at 2PM. All in all, the staff were friendly, but I will not be going out of my way to stay at this hotel again. Not worth the money or the headache.