Manulife Centre — Attraction in Toronto

The Manulife Centre's tagline, "A Thousand Little Things," ironically encapsulates the multitude of horrors I've endured there. As a Black Transgender woman, my experiences at this centre have been nothing short of a nightmare, marred by criminal activities and blatant discrimination.

Despite the Centre's seemingly welcoming facade, my safety has been repeatedly compromised. I've had to involve the police due to assaults at the Loblaws Citymarket and outright robbery by staff members. Such incidents are not only alarming but indicative of a deeply problematic security environment.

The discrimination I've faced is appalling. My right to use the public washroom has been questioned and denied by GUARDA security guards, reflecting a distressing level of prejudice and insensitivity. This denial of basic human rights is not only demeaning but also contributes to a hostile and unsafe environment.

The conduct of GUARDA's security personnel has been exceptionally troubling. Their actions, ranging from gang stalking and violent assaults to microaggressions, have left me physically injured and mentally traumatized, pushing me to the brink of suicidal ideation. This is not security; it's systematic persecution.

My attempts to seek solace in familiar activities like movie watching have been thwarted by the aggressive and stalker-like behavior of these security guards. Their constant surveillance and shadowing have robbed me of any sense of peace or enjoyment, turning a leisure activity into a source of dread and anxiety.

Even more disheartening is the lack of response from establishments like Eataly. Despite multiple complaints about the predatory behavior and microaggressions within their store, my concerns have been met with indifference. This silence and inaction make them complicit in the ongoing mistreatment.

The impact on my wellbeing has been devastating. Each visit to the Manulife Centre triggers hyperventilation, panic attacks, and even fainting spells. The mere thought of entering the Centre fills me with dread, knowing that the likelihood of experiencing further trauma is high. This isn't just discomfort; it's violence against my person and my dignity.

The Manulife Centre must address these grave issues immediately. The current state of affairs is intolerable and must not be allowed to continue. Action needs to be taken to ensure the safety and respect of all patrons, regardless of their identity. The Centre's negligence and the abhorrent behavior of its security staff have turned a once enjoyable destination into a site of fear and trauma. This needs...

1)good! 2)pets in strollers allowed! 3)quality humans who are polite and non-aggressive, generally indoors, and floors are clean of human bodily fluids unlike the general state of decay on outdoor sidewalks in perimeter proximity, unfortunately! 4)excellent wheelchair ramp and access to working elevators and escalators for those pushing a pet stroller, a Voomcart for groceries, or a walker for balance! 5)security guards with genders relatively well represented vis a vis female ratio! (my bias) 6)good stores and well travelled pathways without hidden corners or places where danger could hide! 7)fair pricepoints for what you get 8)PureBeauty hair salon, Bill, cuts my husband's hair well- this is a first in this neighborhood rife with overpriced but underqualified stylists- grateful for this- basement level of Cumberland Terrace which connects via wheelchair ramp underground to ManuLife Centre(so we can get his haircut then go to Manulife loblaws for groceries after!) 9)5 stars- for 25 years we have lived around here- so our experience has been good 10)Eataly has better beef tenderloin than Loblaws but it costs 36$ per kilogram kg more (Canadian currency) than Loblaws so...For a treat though, Eataly is a good option in Manulife...Not an everyday grocery store though- unless you are on a bucket list... 11)more later...

Have been shopping & going to Varsity cinema at Manulife Centre for many years. With major renovations there are even more problems than before. One of the most important and necessary are women's washrooms. The entire mall has only one ladies washrooms which is all the way at the other side of bldg, north side of Blood st. From 44 Charles st. & Balmuto st. entrances it is very far to walk esp. for many elderly, people with walkers & mothers with baby strollers. In addition, with centre's renovations even some of the important stores have been moved far away, under Holt Renfrew ctr. Long walk esp.if you need to use washroom and do shopping. So impractical & unacceptable. Everyone has right to have to have access to the washrooms & stores being more convenient! Sad because I loved coming to that Centre for many years; it was much better having Drug store there, alteration place, post office, Indigo which had in the past had washrooms, but not any longer! I also find floors very slippery. They are nice & shiny but many of us find it easy to slip & fall. So plan well when visiting...