The Manulife Centre's tagline, "A Thousand Little Things," ironically encapsulates the multitude of horrors I've endured there. As a Black Transgender woman, my experiences at this centre have been nothing short of a nightmare, marred by criminal activities and blatant discrimination.

Despite the Centre's seemingly welcoming facade, my safety has been repeatedly compromised. I've had to involve the police due to assaults at the Loblaws Citymarket and outright robbery by staff members. Such incidents are not only alarming but indicative of a deeply problematic security environment.

The discrimination I've faced is appalling. My right to use the public washroom has been questioned and denied by GUARDA security guards, reflecting a distressing level of prejudice and insensitivity. This denial of basic human rights is not only demeaning but also contributes to a hostile and unsafe environment.

The conduct of GUARDA's security personnel has been exceptionally troubling. Their actions, ranging from gang stalking and violent assaults to microaggressions, have left me physically injured and mentally traumatized, pushing me to the brink of suicidal ideation. This is not security; it's systematic persecution.

My attempts to seek solace in familiar activities like movie watching have been thwarted by the aggressive and stalker-like behavior of these security guards. Their constant surveillance and shadowing have robbed me of any sense of peace or enjoyment, turning a leisure activity into a source of dread and anxiety.

Even more disheartening is the lack of response from establishments like Eataly. Despite multiple complaints about the predatory behavior and microaggressions within their store, my concerns have been met with indifference. This silence and inaction make them complicit in the ongoing mistreatment.

The impact on my wellbeing has been devastating. Each visit to the Manulife Centre triggers hyperventilation, panic attacks, and even fainting spells. The mere thought of entering the Centre fills me with dread, knowing that the likelihood of experiencing further trauma is high. This isn't just discomfort; it's violence against my person and my dignity.

The Manulife Centre must address these grave issues immediately. The current state of affairs is intolerable and must not be allowed to continue. Action needs to be taken to ensure the safety and respect of all patrons, regardless of their identity. The Centre's negligence and the abhorrent behavior of its security staff have turned a once enjoyable destination into a site of fear and trauma. This needs to stop now.