The Gravedigger Bus Tour — Attraction in Dublin

So I literally just had the worst vacation experience of my life with the Gravedigger Bus Tour. I bought our tickets for tonight's tour back in August. We are only here on vacation for four full days and had things to do every minute. When we go to get on the bus we are told we aren't on "the list" and had to wait. I produced the receipts and was allowed admittance. Right before the tour is about to start we are told we have to get off the bus because again we aren't on the list. We argue that we bought the tickets in August and the tour company did not dispute that. But we didn't make it in to their spreadsheet somehow and they oversold the bus which became our problem.

We have planned every minute of our short trip for months and they totally ruined it for no good reason other than they are shitty record keepers. Then they say they'll issue a refund in a few days. Wait a minute though I thought I wasn't on their list?! How can the issue a refund if I'm not in the list? I told them I'm not leaving till I'm given cash because I'm either in the list or not. They tried offering us a few other free tours but no way do I trust this company with my money or time again.

We were so looking forward to a Halloween themed adventure on my short Dublin trip and they completely ruined it for us and didn't care. They kept saying "it's not our fault." Well it's certainly not my fault. Please don't trust this scammy company with your...

Huge disappointment mainly due to lack of safety awareness.

We were ca. 50 people on a single bus floor with nearly no ventilation and absolutely no air conditioning (during covid pandemic). It was super humid and very hard to breathe with people coughing all around us.

What is even worse is that the main actor told us a story over a burning candle while the bus was in motion. I am wondering how no one in this company thought of the aftermaths in case the candle dropped over someone sitting nearby. We would have easily become the story for their next tour.

The performance ended right in front of the graveyard, no idea why we even drove there. The plot is all about the plague - the stories are rather disgusting than spooky. The language is not really suitable for kids.

The actors did invest efforts but I think it did not work out so well - it was hard to hear them, sometimes they were way too far, sometimes way too close in our personal spaces. The bus looked cool but the lack of ventilation and super tiny seats spoiled the experience.

Thumbs up for the idea but please review your safety rules, as well as your flyers. We paid 29 euros instead of the printed 25 euros, and did not get the free walking...

This tour has very mixed reviews and I'm afraid I have to agree with the lower ratings. But to start with the positive, the tour would probably appeal to your teenagers and anyone with a juvenile sense of humour. And the actors do try. But the whole concept is very tired and badly executed. The formula was put in place a long time ago and there's been no attempt to improve or refresh it - quite literally in the case of the bus which is filthy and the clothes used by actors which smell rank. The "history" part is of no use really as it's so garbled and fragmented. I felt sorry for the non-native speakers in the group as they could hardly understand a word, the delivery was that rapid, colloquial and audibility poor. Overall, the tour is a licence to print money for the operator and I got a strong sense that they can't be bothered to change it in any way. I'd recommend going on a proper tour of one of the places where they stop instead (Dublin castle, Kilmainham, Glasnevin cemetery - at least the latter two have excellent interpretive...