Hotel New Otani - The Main Shopping Arcade

The hotel is well located in a good location in the Akasaka area. Close to many restaurants, metro 🚇 station. The lobby area of the hotel is impressive with restaurants and shops. Money Exchange machines are available in the premises of the hotel but I found a better exchange rate elsewhere.

Breakfast and complimentary Internet were included with the room cost. 4 restaurants provided breakfast. Helpful and friendly staff.

There is a bus 🚌 airport limousine service to and from Hanida and Narita airports. Hanida is a closer airport to the hotel and therefore transport is cheaper. The price of the limousine is much cheaper than a taxi but takes longer.

Although the staff were so polite and friendly but I was not allowed to stay until 1600. I was told to checkout no later than 1500. I was allowed to join new otani club. Being a member, I was able to use the lounge with complementary soft and hot 🔥 drinks. The room was not sound proof as I was able to hear neighbors conversations late night from the room.

Overall I enjoyed my stay. The overall rating is 4.5 so I rounded it up to 5