Tealive • Leisure Mall — Attraction in Kuala Lumpur

not worth any stars!!!! (but no choice to rate 1 pathetic star in order to post) provide horrible service!!! totally unacceptable!!!!!!!!!!!! when asked for receipt from us, her facial expression as if we've killed her family! and when asked why show such bad expression, she kept saying dunno, dun understand when we are speaking malay with her (Nur Faizah)..complaint to Tealive on WA, had their area manager to called and said will 'investigate' n revert in 24hrs, no reply at all...texted them on the outcome, said will call but up to today, nothing!!!!!!!!!! pls change your area mgr and staff....not responsible at all!! empty promises...if can't deliver, dun...

Ordered classic roasted milk tea and the drink came without glass jelly even though its normally included. Asked a muslim female coworker where was the glass jelly and she said I have to say it if not there isnt any because theres a roasted milk tea without glass jelly without the menu. But the menu itself didnt have that option and it already said there’s glass jelly included so why did I have to say it to her? I also paid Rm7-8 just for a roasted milk tea which...

Hello polis, since when these two drink cannot adjust? Okay it’s fine I understand only one staff is working so he “requested” that we cannot adjust ice, but have u ever encounter this amount of milk tea b4? The ice in the cup haven even finish taking out, when we tried to stir it, it’s STERN. Pls have a quality control on this, I believed they didn’t follow the recipe given. Waste my...