Britomart Transport Centre — Attraction in Waitematā

I'm really impressed with the advancements on the refurbishment of Britomart Train Station. With the reopening you can easily see all of the work being done to maintain a heritage status building and combine this with the new developments for the City Rail Link. What wasn't so good today was a short trip on the Southern Line (and there must have been about 8 Auckland Transport (AT) staff on our service) and having to watch while an AT staff member berated a small boy (of perhaps six or seven years old) travelling with a lady who appeared to be his grandmother (and whose first language was obviously not English) as the boy apparently had the wrong ticket for his travel. The young boy had to do all of the talking as his Guardian appeared to be struggling to understand what was being said. After what seemed to be about 5 minutes of this, the staff member came over to myself and a woman sitting near to me to check our AT hop cards and both of us firmly challenged him as he had chosen to 'have a go' at the boy and his Guardian and had completely ignored two men sitting directly behind the woman and the boy, neither of whom (the men that is) were wearing face masks. He then told us "we are doing our best" which is a load of hog wash as this is currently a mandated rule on public transport. I noticed that both men had put on their face masks shortly after this as they appeared to have overheard our conversation. This is not the Kiwi Way and AT still has a long way to go. Two (2) stars to AT for lousy customer service and for their shoddy treatment of the boy and...

Waitematā Train Station, formerly known as Britomart, is a major transportation hub in Auckland's city center. Strategically located near the waterfront, it connects train, bus, and ferry services, making it a key spot for commuters. The station has two entrances: one through the historic Chief Post Office (CPO) building on Lower Queen Street and another on Takutai Square. Both entrances offer essential facilities like ticket offices and electronic gates. The station is known for its busy atmosphere during peak hours (7-9 am, 4-6 pm, and evening commutes on weekdays) and offers easy access to downtown shopping, the Viaduct district, and the Downtown ferry terminal.

The station is undergoing redevelopment as part of the City Rail Link project, which will increase rail capacity and shorten journey times. The name change to Waitematā reflects the station's proximity to the Waitematā Harbour and acknowledges the area's cultural heritage. Users have praised the station's convenient transport links and the restoration of the CPO building, preserving Auckland's architectural heritage. These enhancements underscore the station's importance as a transport hub and cultural landmark...

"Britomart Express: Where Trains Meet Coffee and Clean Toilets"

Britomart Train Station is huge — like seriously, it’s got four railway lanes to keep things moving. The toilets? Surprisingly clean, so you won’t have to hold it in while waiting for your ride. Inside, you’ve got coffee shops to fuel your caffeine addiction and convenience stores for last-minute snacks or emergency gum.

I hopped on the east lane from the city center to Manukau, and wow—the view was a real treat! We cruised past Mission Bay, sparkling seas, and some beautiful forest greenery. It’s like a mini scenic tour on wheels.

The best part? It’s super convenient and won’t empty your wallet—easy on the pocket and easy to use. Trains arrive and leave on time, so no need to practice your impatient foot tapping. Plus, using an AT card is a breeze with plenty of top-up machines and friendly manual counters ready to help.

Overall, Britomart makes commuting feel less like a chore and more like a casual sightseeing trip—with better toilets.

"Logan was here.. caught a train… and feelings for public...