The spa was lovely. We received lovely beverages upon our arrival. The services offered looked amazing. The scrub, mud, and facial products they used where amazing. First and foremost we selected their 4 hour Paradise Oasis package. which was like $162 USD when converted. I am a massage therapist here in the states who has worked in a spa for about 6 years now. We where put in a steam room with silk robes on. We shrugged it off thinking this must be their way. The woman comes back 15MINUTES LATER with a towel and tells us that were supposed to be sitting on the towel. Why no give it to us before we went in? She tells us to shower after in the shower room across the hall, 2 shower heads only 1 HARDLY worked. We had nothing but our sweaty robes to put back on so that's what we did. We come out of the shower and waited for her to show up which she did after a few minutes with towels!! She tries to hand it to me and I asked her "why?" And I pointed to my soaking robe. So my boyfriend, as sweet as he is, took the towels and held them as we went back to the service room. Not once was my boyfriend exposed, the woman working with him knew how to wrap people appropriately. My lady (The same lady I've been talking about) takes my robe and tells me to walk to the table and get on BARE NAKED! My boyfriend was escorted to the table and properly addressed. This treatment happened to me for the body scrub, mud wrap and massage. I had requested strong pressure with the front desk and when I asked my massage therapist for pressure she was shaking to deliver a medium pressure. The facial was wipe on wipe off job. I WAS AND STILL AM SOOO DISAPPOINTED.