Burkes Outlet — Attraction in Alamogordo

On my nieces FB

So something happened this evening that makes me very uncomfortable...so much so that I am still thinking about it. I have conflicting feelings... I was at the new Burke's Outlet shopping with another female, who I won't mention here. Well there was this employee by himself kind of following us and staring. I made eye contact, and he immediately loudly started singing some strange song about rainbows to us and then after finishing the entire thing, started yelling out weird code numbers, and then said it was the sos call from the titanic or something...and we were being nice and I figured he has some kind of mental disability, so I just smiled and said oh okay. That is fine, I don't mind that at all, BUT it got to a point where I did not feel safe. I have never felt that way before, ESPECIALLY since I have always made it a point to be a strong willed independent woman, you know? I am not the type that gets scared, or backs down. But we both felt that way. No other workers were supervising this guy, and he clearly wasn't "okay" in my opinion to be interacting with customers on his own. Anyway, he followed us, and I asked him to please leave us alone, and told him we didn't need any help. He laughed and said I was pretty and where do I get my makeup... What? He even came to the checkout and those other employees didn't make him leave us alone. I don't want to go back in there it was so awful. I mean I have seen kids like that in school and some adults even, but there is always someone taking care of them. I kind of feel like its not okay for me to complain about it because he may be harmless and have a disability, but I really felt uncomfortable and unsafe. He told us the same things over and over and I seriously thought he was just spelling words to us, but he finally said it was "Code" talk. Idk. Im still having a little anxiety about it all. What do I do about that? Just not go back, or what? What if I...

My family and I went shopping at Burkes Outlet today around 11am on 9/7/18. We wanted to purchase some furniture and other items. We asked the morning shift manager if we could purchase everything and come back with a truck to pick up the furniture. The manager said no, we don't hold items that have been purchased and that they would hold our items and furniture for us till we returned that day with the truck and to pay for our items. We were not given a time limit on what time of the day we had to pick up our items. We went back with the truck around 530-6 and asked for our items and a clerk named Lydia started to berate and yell at us telling us we could not just put our items on hold and that she restocked them. We explained that we weren't given a time limit and she said that we can't leave items there for 8 hours. I said it hadn't been 8 hours and she held up an orange sticker in my face saying the right sticker was not put on our items. The only note she saw said "do not put back" and she ignored it and restocked our items because the note wasn't the right color. A co-worker of Lydia's spoke up for us and said that we were there earlier and she said it doesn't matter. After berating us about their hold policies like we were employees she ran to her manager. The manager never approached us even though she was aware of the situation. I had to ask for the manager and it was obvious she didn't want to deal with the situation. She stated that Lydia would be reprimanded but that is not sufficient for the embarrassment and unnecessary rudeness. Lydia should not be in a customer service environment. Lydia is unprofessional and belittles people in front of everyone. I would give zero stars if I could. I will be escalating this to the corporate level. Do not shop at Burke's Outlet due to rude employees like Lydia and the...

Well, since I work here I might be slightly biased but on truth I am very impressed with the quality and incredible variety of items sold. Clothing and footwear is probably what Burke's is best known for and they do feature an ever changing inventory of stylish and well made clothes for men, women, and children. The shoes and boots selections alone are very nice -and the prices nothing short of amazing. Another thing I must mention is their really really decent plus size departments I have never before seen such a really stylish selection of plus sizes other than in a specialty store catering to plus sizes. And it's not just a few items - there is a plus size junior and plus size misses department and the merchandise is really nice and on a par with the regular depariments. The prices are the best I have seen anywhere and the designs far more pleasing than at, say, Walmart. They also carry a great selection of housewares and decorations and bedding and towels. And...