Where to start...
I guess the simplest way to review this tour company is to break it down into 2 separate categories where vacation is all about.
Services and staff: I have to say the our tour guide Candace has got to be one of the best guides i have had the pleasure of touring with. Their customer support Cara was also intuitive, instructive and extremely helpful in helping us book the proper trip. We started the trip parked at the port of Skagway and was met by Candace. She consulted with us what to expect and how we wanted the tour to progress. She was completely flexible and wanted to let us know how we wanted to proceed at the pace we wanted. Candace gave us the full background of the Yukons, and a vivid and amazing history of the places and areas which dated back to the 1800's during the gold rush. She was extremely friendly, and awesome person where each of our conversation provided certain enlightenment to the journey. At the end of the trip (which was about 8 hours), we shares many story including our personal experiences and why she ultimately chose to guide tours for us first time vacationers to the Alaska experiences. Typically, most tour guides want to speed past to the finish line, but we visited so many stops along the way, that it was really worth two times the excursions. kudos to you Candace and thanks for the awesome experience *She even sang us a song along the way (which i must say she has a beautiful voice).
Destinations and visits. What can i say.... We hit about 13 places and took hundreds of the most stunning pictures imaginable during each stops. From Skagways own town, to the three difference climate across the border of US/Canada, where you have lush green climates which then becomes a cold tundra, and back to deserts environments. We visited Carcross town, their scenic lakes and mountains, the Carcross deserts, and ultimately to the Emerald Lakes. The return routes, we visited two waterwalls, several glacier views in the mountains and a huskie farm where we could commingle with these 3 month old huskies. This tour has a little of everything and uniquely every one from our 13 passengers liked difference aspects of the tour. My understanding of the Skagway train ride is amazing, but i believe it stops only at Carcross town before heading back, so from our perspective, this bus gave us more variety and a person touch. Again kudos to you Candace for that delivery.
Ambiance and Atmosphere. This is one segment that i can only say is beyond belief. The natural beauty of the untouched Yukons is a wonder to behold. We saw mountains which had forest fires which had pockets of smoke and flames due to the internal soil enrichments where the lower areas of the mountain had a line of smoke that trailed like a dragon encircling the mountain. You really need to see it to believe it exist. One mountain we stopped along the way looked like the mountain out of the lord of the rings. We were so involved with the scenic landscape that the 8 hours for the total trip passes so quickly.
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Read moreSkagway Tours Bus Tour Review – Guide: Noah Wit, Wisdom, and the Best History Class on Wheels
We stepped off the cruise ship expecting a scenic bus ride. What we got was an unforgettable deep-dive into the spirit of the Klondike, served up with razor-sharp wit and encyclopedic insight—all thanks to our guide and driver, Noah.
First things first: don’t forget your passport. You will be crossing the Canadian border, and if you leave it behind, you’ll be left waving from the dock. That’s not a metaphor—you literally won’t be allowed on the tour. Several people didn’t make it, and trust me, they missed out.
Now, back to Noah. He looks like he just graduated high school and somehow also has the historical knowledge and comedic timing of a seasoned performer. It’s uncanny. He’s the kind of guy who can explain the treacherous climb over the White Pass, make you imagine the stench of a prospector’s boots, then hit you with a one-liner that has the entire bus cracking up—all in under a minute.
But don’t let the jokes fool you. Noah knows his stuff. He brings depth to the history of Skagway, seamlessly blending geography, economics, and storytelling in a way that never feels forced. You’ll learn about gold rush greed, environmental challenges, indigenous resilience, and the quirks of frontier justice—all while admiring jaw-dropping alpine scenery.
His ability to engage every single passenger—from teenagers glued to their phones to retirees who’ve “seen it all”—is a talent you can’t teach.
Bottom line: This wasn’t just a tour. It was an experience. A rolling masterclass with a comedic twist, powered by Noah’s passion, intellect, and youthful charisma.
Don’t miss this. Bring your passport. And if you’re lucky enough to get Noah, sit back and enjoy the best...
Read moreOur tour/trip was interrupted by the misplacement of our binoculars on the Skagway Tours bus. We don’t know whom to believe with what Skagway Tours have told us - they have spun tales in their explanation of our lost binoculars current location. We did our own investigation with the Cruise Lines Security at the dock. What Skagway Tours told us of their attempt to return our binoculars to the ship- proved to be untrue - from the location of our Ship at dock, to the supposed Cruise Line Security Crew member the binoculars were given for return to us. The person described by Skagway Tours as being given the returned binoculars - was not even on Cruise Line Security duty. Skagway Tours said the binoculars were returned to a Cruise Line Security woman. The Cruise Line Security team only had - men- working that day. The bottom line story is that whatever tales were spun about the missing binoculars being here or there- none of what Skagway Tours told us proved to be true in the end. We are out of binoculars- and are left with a very unpleasant experience about Skagway and the Skagway Tour Company. We will not return to using this independent tour operator on a next trip to Alaska.
UPDATE: This company has had multiple opportunities to return the missing binoculars when the ship returns to Skagway. The Cruise line has assured us of the return of our binoculars. Skagway Tours words, intent nor effort to satisfy us with the honest truth, or to make the situation better as they promised should be a reminder to many that -what they say and do are very...
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