Workout Anytime — Attraction in Athens

I recently had an extremely disappointing experience with Workout Anytime, a gym that claims to offer a "no obligation" membership but sadly fails to live up to its promises. The misleading membership terms and unauthorized charges have left me feeling frustrated and taken advantage of.

When I initially signed up for a membership through their website and app, I specifically set my payment method as a one-time payment. However, despite this clear instruction, I have been consistently charged monthly fees. This blatant discrepancy between Workout Anytime's advertised policies and their actual billing practices is highly concerning and misleading to customers.

Adding insult to injury, when I decided to cancel my membership due to these deceptive practices, I was hit with an extra month's fee. This additional charge not only contradicts the so-called "no obligation" membership promised by Workout Anytime, but it also demonstrates a lack of integrity and a blatant disregard for their customers' rights and financial well-being.

Transparency and honesty are critical in any business, especially when it comes to matters of billing and customer obligations. Unfortunately, Workout Anytime falls short on both counts. Their failure to accurately communicate membership terms has caused unnecessary financial burdens and significant frustration.

I reached out to their customer service department seeking a resolution, and unfortunately, my concerns have yet to be addressed satisfactorily. I expected Workout Anytime to rectify the situation swiftly and provide the refunds I am rightfully owed. Regrettably, they have failed to meet these basic expectations.

I strongly advise potential gym-goers to exercise caution before considering a membership at Workout Anytime. The misleading terms, unauthorized charges, and lack of accountability have left me with a bitter taste. It is disheartening to believe in the values of a company only to be let down by deceptive practices and a disregard for their customers' financial well-being.

In light of my experience, I will actively discourage friends, family, and anyone else seeking a reliable and trustworthy gym facility from choosing Workout Anytime. I believe in holding companies accountable, and in this case, Workout Anytime has failed to earn my trust or recommendation.

Save yourself the frustration and find a gym that prioritizes transparency, customer satisfaction, and financial integrity. Workout Anytime, unfortunately, falls short on all these fronts.

Update: Upon originally adding this review I received a phone call within about 10 minutes informing me that the extra 30 day fee could be waived but they were unable to refund me for the 5 months of charges as long as I remove the review. So not only do they use deceptive and misleading practices they are not above blackmailing/bribing former customers instead of dealing with the...

This place is another fine print gym that tries to scam you out of money when you try to cancel. When you cancel an account it says that it will also cancel any other account that is attached to it. So of course, you would think a family account attached to that account, opened at the same time would be cancelled too. Nope, they still charged me and fought me saying that I had a "family add-on" account instead of a family account. Like anyone other than an employee would you the difference. I'd steer clear of this place and go to 360 fitness across the way, it's a little bit more and way cleaner. Oh, if you like to go to a gym that has buckets on the floor for the cheap uninsulated A/C ducts dripping then this is the gym for you.

Adding onto this, after the bad time I had with the manager and leaving my review, I received a voicemail from someone working for the owner of the gym. They were asking me to delete my comment and change my 1 star review to a 5 star review. Then they would refund my $30. They didn't care that I had a bad experience but they did care about the truth of their establishment being out there. I wouldn't trust the 5 star reviews that don't have comments because I would bet I'm...

Good luck finding anyone to help you if you have any issues at all. I was under a freeze for 3 months. I asked to be unfrozen in April so I could use the services. It was not done. In May, I asked to cancel my membership and was told I could not until June 10th due to my account being frozen. I was charged on June 10th and could not cancel. I was was given the option to cancel June 12th. At that time, I could only cancel if I paid for July. When I asked to speak to someone who could help me, I was told I would get a call. Instead I got a snarky email telling me that I had never created an account and did not proceed with the cancelation ( I all ready had an account and had explained that I had tried multiple ways to follow their instructions)I got referred to a non working website if I had anymore questions. It is impossible to find anyone to speak to at this company and they will keep squeezing you for money because they have no customer service foundation and can claim "not my problem and there is nothing you can do about it". It's like making a contract with the...