Let me start by stating I've worked over 1,000 concerts over 20 years as event staff Security at the Wells Fargo Center and Spectrum in Philadelphia, PA. I brought my wife to see Rick Springfield on Friday night (June 21st). It was our first time there. Rick put on a good show. My wife and I had a fun time. It would have been a better time if the security worker Mike who was in front of the stage would've been more professional. This man didn't ruin the show for me but he came pretty close. His post was dead center in front of the stage. Rick wanted to interact with crowd that was in the front row. Mike was trying to get the people to move back to their seats even when Rick said more than once to him "stop being a buzz kill" and leave the fans alone. At one point Rick stopped the show because Mike was being such a distraction that Rick asked him why he was harassing the people. Mike told him it was a safety issue because of the fire marshal. I understand safety issues but this wasn't a safety issue. It was only the people who were in the front row and not alot of other fans trying to rush the stage. Again with my experience working with tour security and being posted in front of the stage, I know for a fact that artists hate seeing security posted right in the middle of the stage. This is where the artist spends most of the night singing and it becomes a distraction when there is a person posted right in front of his microphone. What I would have done is post the four workers in a different spot. Two of them at each end of the stage and the other two in front of the two down isles that border the center seating section. This way staff can protect the stage from two directions. The staff can look in and see the front row for stage jumpers. They can also keep an eye in case someone decides to run down the isle to jump onto the stage. The staff is visible so fans don't try, but if they do the staff is there to stop them. Mike also had to constantly walk back and forth to his co workers on his left and right side. This didn't make sense to me since he had a radio and ear piece to communicate with them. Again this was distracting to Rick and he asked him what they were talking about.
The last problem with Mike is when he wasn't driving Rick crazy he was facing the show watching it instead of having his back to the stage and watching the crowd. I've witnessed tour security ask for a staff member to be replaced for watching the show instead of the crowd. If the staff is watching the show instead of the crowd this gives a fan the opportunity to jump onto the stage. Other things I noticed with security/ushers is there was a commotion between two women by us. One woman was upset that the woman in front of her stood up a couple times to dance in front of her seat. This made viewing the show a little difficult for her. She started yelling at the woman in front of her. The two of them started yelling back and forth at each other which lasted about two minutes. I expected security or an usher to notice this commotion but to no avail. I stepped out of my row to inform the female usher. She got security to go over and speak with the woman who was the one standing but never spoke with the lady who was yelling at her. Security should've spoken to both. The last situation I witnessed was after the show. While patrons were exiting the hall, an usher yelled down to another usher how to get the wheel chair patrons down from the last row of the mezzanine. This occurred at least 10 minutes past the end time of the show. At least 95% of the hall was empty so I was somewhat shocked that the usher was just then posing the question. The second usher informed the first as to where the elevator was. This is more of a safety issue than Mike was having during the show while in front of the stage. Overall we did enjoy the show and would return if there is an artist/group we wish to see. I hope to see improvement with staff so they can do their job effectively and professionally. In my next review I'd love to give...
Read moreThis place was awesome. I saw my first Alice Cooper concert here and it was phenomenal. The staff are very friendly so if you have any questions of where your seat or section is they will help you find it, a security gaurd actually walked us to where our seats were. There are a few things to be aware of though:
-They have metal detectors and will pat you down if that thing goes off along with checking any bags you may have with you
-It is indeed a stadium setting, so you will be packed inside a crowded room. I found it to be actually pretty roomy but I am a small woman and it does depend on who you're sat next to. If large crowds make you anxious then maybe skip this one...and also why would you go to a concert if large crowds make you anxious? Unless you're trying to overcome it, then in that case Go for it!! It'll be worth it!!
-Lastly, and most importantly, covid is still a thing. The concert hall is inside Oceans hotel/casino on the casino floor (follow the signs, if I found it you can find it). Any and all reading this has to understand that If. You. Are. Not. Fully. And I mean F U L L Y. V A C C I N A T E D. Then. You. M U S T. W E A R. A. M A S K. I personally am so I walked around without one because I was able to. It doesn't matter who you are or what you believe in. If you're N O T. V A C C I N A T E D. Then WEAR A MASK. W E A R. A. M A S K.
Anyway, the Ovation Hall was very nice! I highly recommend it when seeing concerts. Also it might be best to get your tickets ahead of time and also book a room at one of the hotels as well, we stayed at the Showboat which is right next to Oceans hotel. Book a room early! It's less money if you do, and you can just go back and chill once your...
Read moreOvation Hall is a great place to see any show! I didn't think Such a great theatre and experience in Atlantic City existed. Located inside Ocean Casino & Resort the concert venue isn't overly large which makes every seat there comfortably & Handicap accessible as well!
It feels like a very intimate theater. There will also be attendants at every door/entrance into the theatre to direct you to your seats. It was small enough to feel close to the artist but still big. The art is beautiful. Very engaging. The concert was one of the best that I've ever been to. The production was terrific, the set designs were incredible, and the artists themselves was just iconic.
The impeccable acoustics and the sheer magnitude of the stage left us in awe. As the show began, the atmosphere was electric, and every note, every movement seemed to resonate with the very soul of the city. It was a night of pure magic, a shared memory etched forever in our hearts. There is elevated seating in the rear and on sides with a large general admission floor area and a bar right in the middle rear. Perfect for General Admission shows.
Downstairs there are several restaurants within the casino in case you need to kill time while waiting. The lines move rather quickly once the doors do open. Parking garage is easily accessible, and the venue's maps were easy to read...
Read more